KAYAK

KAYAK is a metasearch engine for travel services that searches hundreds of travel sites at once to help users find and compare flights, hotels, rental cars, and vacation packages. Owned by Booking Holdings, KAYAK operates in about 20 languages and 30 countries worldwide.

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KAYAK customer service

KAYAK customer service

Use any of the convenient means below to contact KAYAK customer service.

Phone (855) 529-2501
Web https://www.kayak.com/help
Email [email protected]
KAYAK jobs

KAYAK jobs

We are looking for bold, numbers-loving problem-solvers and team players who want to help build the world's favorite travel tools.

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location

Headquarters

7 Market St
Stamford, CT 06902
(203) 899-3100
[email protected]

Editor's Take

So here's the thing about KAYAK-it's basically become that friend who does all the legwork when you're planning a trip. You know the one. While you're sitting there overwhelmed by 47 browser tabs, KAYAK's out there scanning hundreds of travel sites at once, pulling together flights, hotels, rental cars, and vacation packages into one digestible feed.

KAYAK is a metasearch engine for travel services, including airline flights, hotels, rental cars, and vacation packages. It is owned and operated by Booking Holdings. Founded back in 2004 by Steve Hafner and Paul English, the platform launched publicly in 2005 and has since grown into what many consider the world's leading travel search engine. The website and mobile apps are currently available in about 20 languages and 30 countries-which is kind of wild when you think about it.

But what really sets KAYAK apart isn't just the search functionality. It's the tools they've built around it. Price Alerts will literally ping you when fares drop. The Trips feature organizes your entire itinerary-boarding passes, hotel confirmations, rental car details-even when you're offline, which has saved more than a few travelers from that panicky "I have no service and can't find my confirmation" moment. And their Explore tool? Perfect for when you know you want to go somewhere but haven't quite figured out where yet. Just plug in your budget and dates, and it'll show you what's possible.

The mobile app has been downloaded over 40 million times, and honestly, it's easy to see why. KAYAK doesn't actually sell you the ticket-they're the middleman connecting you to airlines, hotels, and booking sites. Think of them as the ultimate comparison shopper. They've won multiple Webby Awards and got named to Time's list of 50 Best Websites back in 2009.

One interesting development: KAYAK added fares from Southwest Airlines to its listings, which was a pretty big deal since Southwest had historically kept their fares off third-party sites. And they're leaning hard into AI now, with tools like KAYAK.ai offering personalized travel tips and booking assistance through a chatbot interface.

The company's headquartered in Stamford, Connecticut, with major offices in Cambridge, Massachusetts, and Miami. They're part of the Booking Holdings family, which also includes brands like Priceline, Booking.com, and OpenTable. So yeah, when you're using KAYAK, you're tapping into a pretty massive travel ecosystem.