KiwiCo
KiwiCo delivers kids' subscription boxes and STEM, STEAM, science and art kits that provide serious fun and hands-on learning for children of all ages.
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KiwiCo · Jun 23
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KiwiCo · Jun 22
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KiwiCo · Jun 16
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KiwiCo · Jun 14
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KiwiCo · Jun 09
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KiwiCo · Jun 07
KiwiCo customer service
Use any of the convenient means below to contact KiwiCo customer service.
| Phone | (800) 714-4828 |
| Web | https://support.kiwico.com |
| [email protected] |
KiwiCo jobs
We would love to have you join our team. Learn more about KiwiCo careers and find your perfect fit! KiwiCo is defining the future of play. We develop seriously fun hands-on projects and toys that introduce kids to concepts in STEM, art, and design in a way that's accessible and engaging.
View current KiwiCo jobs
Headquarters
140 E Dana St
Mountain View, CA 94041-1508
(800) 714-4828
[email protected]
Returns
What is the return window?
All returns must be made within 14 days after the Product shipment date.
Are there any items that are non-returnable?
Monthly subscription boxes and purchases made with a bulk discount are ineligible for return. Renewing and non-renewing subscription products, purchases made with a bulk discount, and products described as "Final Sale" on the product information page are not eligible for returns.
How will I receive my refund?
For any other product, the Company will accept returns only for store credit and only in accordance with the Return Procedures below. The credited amount will not include the applicable Delivery Fee, which is nonrefundable. Store credit may only be used for future purchase of Products on the Site (excluding gift cards) and are not transferable.
Who pays for return shipping?
All return shipping costs are the responsibility of the customer. You are solely responsible for the cost of shipping the returned Product.
What if I received a damaged or incorrect item?
Provided that Company confirms that your Product was a Damaged Product and was returned in accordance with the Return Procedures below, your sole and exclusive remedy is that (a) we will issue a refund to your credit card in the amount charged for the Damaged Product (if your credit card has already been charged for the Product) or (b) we will not charge your credit card for the Damaged Product. The refunded amount will include the applicable Delivery Fee.
Editor's Take
So here's the thing about KiwiCo-they've basically cracked the code on making learning feel like Christmas morning every month. KiwiCo delivers kids' subscription boxes and STEM, STEAM, science and art kits that provide serious fun and hands-on learning. And when I say they've delivered, I mean they've really delivered: with over 50 million crates delivered, they're not exactly new to this game.
What makes them different? Well, most educational companies either go full-bore academic (boring) or dumbed-down fun (pointless). KiwiCo somehow threads that needle perfectly. Founded in 2011, KiwiCo delivers seriously fun science, art, and engineering crates that are designed by our expert team and tested by kids. Notice that part about being "tested by kids"-that's not marketing fluff. They actually have what they call an "innovation factory" where real kids mess around with prototypes.
The subscription model is pretty clever too. Spark curiosity with Kiwi Crate, a monthly science box packed with hands-on projects for kids ages 6-9. But they don't stop there-they've got different crates for different age groups, from toddlers to teens. It's like they actually understand that a 3-year-old and a 13-year-old might want to learn different things in different ways. Revolutionary concept, right?
Here's what I find interesting: In 2018, KiwiCo was on track for $100 million in revenue. That's not just impressive-it tells you parents are actually willing to pay for quality educational content. And honestly, when you look at what kids are usually glued to these days, having something that gets them building, creating, and problem-solving feels pretty essential.
The company's based in Mountain View, California, right in the heart of Silicon Valley, which probably explains their tech-forward approach to education. But they're not trying to replace teachers or turn every kid into a coder. They're just making science and art accessible in a way that doesn't feel like homework.