KTM
KTM is Europe's leading high-performance street and offroad motorcycle manufacturer based in Mattighofen, Austria. Known for its 'READY TO RACE' mentality, KTM produces motorcycles ranging from motocross and enduro to adventure and street bikes, with 327 World Championship titles to its name.
KTM customer service
Use any of the convenient means below to contact KTM customer service.
| Phone | (855) 215-6360 |
| Web | https://www.ktm.com/en-us/contact.html |
KTM jobs
Working at KTM means no speed limits, only a full throttle career. We aid and assist our employees by encouraging them to progress within the company and within their career. Not just a job, but a passion. Our career options are not linear as we are open to employees progressing in various directions.
View current KTM jobs
Headquarters
Stallhofnerstrasse 3
5230 Mattighofen, Austria
Returns
What is the return window?
Return the KTM motorcycle to an authorized KTM motorcycle dealer within ten (10) days after discovery of any defective parts. Your KTM dealer should initially determine if the particular KTM component(s) in question are to be submitted to KTM North America, Inc. for evaluation. This applies to warranty claims rather than traditional returns, as KTM sells motorcycles through authorized dealers.
Are there any items that are non-returnable?
Some motorcycles, such as track-only models, are not covered by the manufacturer's warranty. This warranty does not cover any failures resulting from modification, alterations, and installation of parts that are not genuine KTM parts or supplied as original equipment, damages due to accident, collision, abuse or neglect, or normal wear components.
How do I start a warranty claim?
If warranty repairs are needed, they must be performed by an authorized KTM dealership. The owner may be asked to provide documentation of proper maintenance: a maintenance record which displays the date of service and service work performed, copies of repair orders/receipts.
Who pays for warranty repairs?
Labor to replace parts that are covered in the KTM North America warranty, which are found to be defective in material or workmanship, is no charge to the original purchaser.
Editor's Take
So here's the thing about KTM-they're not just building motorcycles. They're basically engineering orange-blooded adrenaline machines that happen to have two wheels. And yeah, that "READY TO RACE" slogan? It's not marketing fluff. KTM is an Austrian motorcycle, bicycle and motorsports brand known for its off-road motorcycles and as a reputed MotoGP constructor.
The company's story starts way back in 1934, which is kind of wild when you think about it. Austrian engineer Johann (Hans) Trunkenpolz set up a fitter's and car repair shop in Mattighofen. Fast forward through some financial ups and downs (because what legendary brand doesn't have those?), and you've got Europe's leading high-performance street and offroad motorcycle manufacturer based in Mattighofen, Austria.
But let's talk numbers for a second. KTM has won 327 World Championship Titles, making it the world's most successful motorcycle manufacturer. That's not a typo. Three hundred and twenty-seven. And between 2001 and 2019, KTM bikes scored an unprecedented eighteen consecutive victories in the Rally Dakar, which is basically the most brutal motorcycle race on the planet.
What makes KTM different is this obsession with racing DNA trickling down into every bike they sell. You're not buying a street bike that happens to be fast-you're buying a race bike that's been tamed just enough to be street legal. The company's lineup spans everything from hardcore motocross machines to adventure bikes that'll take you from your driveway to the middle of nowhere and back.
And here's something interesting: In November 2025, Bajaj Auto completed the acquisition of a controlling stake in KTM for €800 million, increasing its indirect holding to approximately 75%. So there's been some major corporate shuffling recently, but the bikes? Still orange. Still aggressive. Still ready to race.
The North American operation is substantial too. KTM moved headquarters to Murrieta, California in 2008 and has been working on a new campus-a 150,000 square foot facility that will house some 300 employees on a three-building campus spanning twenty acres. That's a $50 million investment, which tells you they're not messing around with the American market.
Whether you're eyeing a Duke for urban hooliganism, an Adventure bike for transcontinental wandering, or an EXC for weekend trail shredding, KTM's got something that'll make your insurance agent nervous. They've built their reputation on making bikes that are lighter, faster, and more focused than the competition-sometimes to a fault, if you ask certain mechanics about maintenance intervals.
The brand has this cult following of riders who bleed orange (literally their hashtag: #OrangeBlood), and once you're in, you're in. It's not just about owning a bike; it's about being part of this racing heritage that goes back decades. Pretty cool for a company that started as a small repair shop in Austria.