LACAUSA
LACAUSA creates timeless basics with a contemporary twist, using ethical fabrics and mindful practices. Since 2013, they've been making sustainable women's clothing in Los Angeles with a focus on responsible, inclusive fashion made to last.
LACAUSA customer service
Use any of the convenient means below to contact LACAUSA customer service.
| Phone | (213) 516-5120 |
| Web | https://www.lacausa.com/pages/contact |
| [email protected] |
Returns
What is the return window?
They will accept returns if they are in unworn condition with all tags attached for a full refund or exchange within 15 days of receiving the item.
Do I need a receipt to return an item?
While the website doesn't explicitly state receipt requirements, you can visit https://lacausa.loopreturns.com/# to file a request and receive your return label free of charge. The online return system tracks your order information.
How will I receive my refund?
They will refund for merchandise returned, but do not refund for any shipping fees incurred with your purchase. Once approved, your refund will be processed in the original method of payment.
Who pays for return shipping?
You can receive your return label free of charge for domestic returns, meaning LACAUSA covers the return shipping cost.
How do I start a return online?
You can visit https://lacausa.loopreturns.com/# to file a request and receive your return label free of charge. Please start the process only if you are connected to a printer, if your return label is created and not immediately printed it can be difficult to retrieve later. Do not hesitate to contact us if you run into this or any other issue.
Editor's Take
So here's the thing about LACAUSA-it's one of those brands that kind of sneaks up on you. Since 2013, they've been creating timeless basics with a contemporary twist, but calling them "basics" feels like underselling what they're actually doing. The name itself is this clever triple entendre: LA-CA-USA (Los Angeles, California, USA) and also "la causa" in Spanish, meaning "the cause." And yeah, they're serious about that cause.
Founded by Rebecca Grenell in 2013, Lacausa is known for refined basics, a West Coast color palette and responsible production. But what really sets them apart is the whole ethical manufacturing thing-and they're not just paying lip service to it. The contemporary women's wear line is made in downtown Los Angeles, which means they can actually oversee production and ensure fair wages. That's pretty rare these days.
The aesthetic is basically California bohemian meets menswear-inspired tailoring. Think flowy jumpsuits, oversized button-downs, and those cult-favorite organic cotton sweats that everyone seems to own. From recycled materials to low-waste design, every decision reflects their commitment to a shared vision: fashion that's responsible, inclusive, and made to last. They use a lot of organic fabrics, recycled materials, and this thing they call "Organic Flex" that's apparently buttery soft (according to basically everyone on TikTok).
What's interesting is how they've grown. Lacausa has sold in more than 300 boutiques worldwide, including California retailers Madison, American Rag Cie and Revolve Clothing. You'll find them at Anthropologie, Free People, and a bunch of smaller boutiques that care about sustainability. They used to have a brick-and-mortar store in Silver Lake, but that's closed now-though they still do warehouse sales at their downtown LA factory sometimes.
The price points are mid-range for sustainable fashion-dresses run around $88 to $176, tops $48 to $110. Not cheap, but not astronomical either, especially when you consider the whole made-in-LA, ethical production angle. And honestly? The pieces tend to be those wardrobe workhorses you reach for constantly. The kind of stuff that looks effortlessly cool whether you're working from home or actually leaving the house.
But overall, LACAUSA occupies this sweet spot between accessible and aspirational. They're making clothes that feel good to wear and good to buy, without the preachy sustainability marketing that can sometimes feel performative. Just solid, well-made pieces with a California ease that actually lives up to the hype.