Lacoste
French lifestyle brand founded by tennis champion René Lacoste in 1933, known for iconic polo shirts, premium casualwear, and the distinctive crocodile logo.
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Lacoste · Jul 12
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Lacoste · Jul 06
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Lacoste · Jul 05
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Lacoste · Jun 29
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Lacoste · Jun 28
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Lacoste · Jun 22
Lacoste customer service
Use any of the convenient means below to contact Lacoste customer service.
| Phone | (800) 452-2678 |
| Web | https://www.lacoste.com/us/contacthub |
| [email protected] |
Lacoste jobs
For Lacoste, elegance goes beyond style: It's a way of being, living and acting, driven by a search for meaning. In this generation and the next, lasting elegance is what drives us. Make equal opportunities a reality: Elegance at Lacoste encourages us to respect others and to transcend our differences.
View current Lacoste jobs
Headquarters
31 Boulevard de Montmorency
75016 Paris, France
(800) 452-2678
Returns
What is the return window?
Lacoste offers a 30-day return window for most items from the date of purchase or delivery, providing ample time for customers to return purchases.
Do I need a receipt to return an item?
Lacoste offers flexibility for returns without a receipt, subject to their return policy discretion. In such cases, you may be eligible for a refund or exchange based on the item's current selling price. Providing a valid, government-issued photo ID may be required.
Are there any items that are non-returnable?
Certain items like customized products and sale items have different return periods. This right to refund without a reason does not extend to products customized with their Polo Configurator or monogrammed bags, loungewear or underwear.
How will I receive my refund?
Lacoste provides options for refunds or exchanges, typically processed to the original form of payment. Lacoste will proceed the refund to the same payment method used to place the order.
Can I return online purchases in-store?
Customers can return or exchange purchases made online in one of their stores or return or exchange products purchased in one of their stores on the online store.
Lacoste hours
| Sunday | 11:00am - 7:00pm |
| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Lacoste.
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Editor's Take
You know that crocodile logo? It's basically fashion royalty at this point. Lacoste isn't just another clothing brand-it's the story of a tennis champion who got tired of stuffy, restrictive sportswear and decided to revolutionize the entire game.
René Lacoste earned his nickname "the Crocodile" back in the 1920s, and honestly, it stuck for good reason. The guy had serious tenacity on the court. But here's where it gets interesting: he took that same relentless energy and channeled it into creating the first polo shirt ever made. We're talking 1933 here-this was groundbreaking stuff.
What makes Lacoste fascinating is how they've managed to stay relevant for over 90 years. They sell two items every second worldwide, which is pretty mind-blowing when you think about it. That's roughly 63 million pieces annually flowing through their global network of stores and online platforms.
The brand operates in nearly 100 countries with about 8,500 employees, so they're definitely not small-scale anymore. But they've kept that French elegance thing going strong. You'll find everything from their iconic polos (obviously) to sneakers, fragrances, watches, and leather goods. The quality is consistently solid-they use what they call "savoir faire," which is basically their fancy way of saying they know what they're doing.
And here's something cool: since 2018, they've done this annual thing where they temporarily replace their crocodile logo with endangered species. The number of shirts they make matches the number of animals left in the wild. So if there are only 30 Javan rhinos left, they make exactly 30 shirts. All proceeds go to conservation efforts.
Their recent TikTok growth has been absolutely explosive-they grew their following by over 8,400% in just one year, which shows they're not stuck in the past. They're collaborating with everyone from A.P.C. to various influencers, keeping the brand fresh while honoring that tennis heritage.
The pricing sits in that premium-but-accessible sweet spot. You're paying for genuine craftsmanship and a legacy that spans nearly a century, but you're not breaking the bank like you would with some luxury houses.