LaCrosse Footwear
LaCrosse Footwear is a leading manufacturer of premium rubber and leather boots for hunting, work, and outdoor use. Founded in 1897, the company specializes in waterproof footwear, waders, safety boots, and high-performance socks.
LaCrosse Footwear customer service
Use any of the convenient means below to contact LaCrosse Footwear customer service.
| Phone | (800) 323-2668 |
| Web | https://support.lacrossefootwear.com/hc/en-us/p/contact |
| [email protected] |
LaCrosse Footwear jobs
LaCrosse is always looking for the right people. We value teamwork, creativity and commitment, and we offer an environment where they are cultivated and rewarded.
View current LaCrosse Footwear jobsHeadquarters
17634 NE Airport Way
Portland, OR 97230
(800) 323-2668
[email protected]
Returns
What is the return window?
You may return your order in new, unused condition to receive a refund equal to the amount paid for the product(s) being returned. We accept unworn condition returns up to one year from the date of purchase.
Who pays for return shipping?
LaCrosse Footwear provides free return shipping for orders placed within the United States. LaCrosse Footwear does not refund shipping costs.
How do I start a return online?
Click the 'search by order number' button and enter your purchase order number, last name and email address. Click the "order lookup" button. Click on the item(s) from the order you would like to return and follow the prompts to generate your prepaid return shipping label.
How will I receive my refund?
If you purchased discounted product during a sale and need to exchange it, we will refund your original form of payment and email you a promotional code to use on a new order so you can get the right size at the same sale price.
Can I return online purchases in-store?
If you purchased from an authorized LaCrosse Footwear dealer, please return your items to the original place of purchase. LaCrosse Footwear does not operate retail stores, so returns must be processed through their online return system or through the authorized dealer where purchased.
Editor's Take
So here's the thing about LaCrosse Footwear-they've been making boots since 1897, which means they were cranking out rubber footwear before your great-grandparents were even born. And they're still at it. That's not just longevity; that's basically a masterclass in doing one thing really, really well.
The company started in La Crosse, Wisconsin (hence the name), but moved their headquarters to Portland, Oregon in 2001. Smart move, honestly-Portland's kind of the epicenter of the American footwear industry. They're now owned by ABC-Mart, a Japanese retail giant, but the boots? Still designed with that same obsessive attention to detail they've always had.
What sets LaCrosse apart is their laser focus on rubber boots for hunting and work. We're talking serious, purpose-built footwear here. Not the kind of boots you wear to look rugged at a coffee shop-these are the boots you wear when you're standing in a freezing marsh at 4 AM waiting for ducks, or working construction in the rain, or tending cattle in the mud. They make boots for people who actually need boots to work.
Their product line is pretty extensive. You've got hunting boots with names like Alphaburly and AeroHead (they pioneered something called Alpha Construction that basically revolutionized rubber hunting boots). There are work boots for everything from farming to firefighting. Safety boots with steel toes. Waders for when you need to be waist-deep in water. And they've got this whole "Forever Forward" philosophy that's less marketing speak and more... well, it's kind of their ethos about being outdoors and doing hard things.
Here's what's interesting: LaCrosse also owns Danner and White's, two other legendary boot brands. So they're not just making rubber boots-they're basically a boot empire. But the LaCrosse brand itself stays true to its roots: rubber, neoprene, insulation, waterproofing. The technical stuff that keeps your feet dry and warm when conditions are brutal.
The company employs around 300-600 people (depending on the source) at their Portland headquarters, and they sell their boots throughout the US, Canada, Europe, and Asia. They've even got military contracts-the Marine Corps wears boots made by their Danner subsidiary.
Notice how they're not trying to be everything to everyone? They're not making running shoes or fashion sneakers. They make boots for hunters, workers, and people who spend serious time outdoors. And after 127 years, they're still doing it. That kind of focus is rare these days.