Levi Strauss & Co.
Global clothing company known worldwide for its Levi's brand of denim jeans, founded in 1853 and headquartered in San Francisco.
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Levi Strauss & Co. customer service
Use any of the convenient means below to contact Levi Strauss & Co. customer service.
| Phone | (866) 290-6064 |
| Web | https://help.levi.com/hc/en-us |
| Chat | Click to chat |
| [email protected] |
Levi Strauss & Co. jobs
From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.
View current Levi Strauss & Co. jobs
Headquarters
1155 Battery Street
San Francisco, CA 94111
(415) 501-6000
Returns
What is the return window?
For online purchases, returns and exchanges must be initiated within 30 days from the delivery date, while in-store purchases must be returned or exchanged within 30 days of the purchase date.
Do I need a receipt to return an item?
In-store returns without a receipt will be issued store credit or exchange equal to the current selling price. Red Tab™ members can begin your return or replacement by logging in to your account.
Are there any items that are non-returnable?
Items marked as Final Sale, along with shipping and handling fees, gift cards, gift wrap charges, and donations, are non-refundable. Returns are accepted if the merchandise is in its original and unworn condition, defective, or an incorrect item with original tags attached.
How will I receive my refund?
All refunds are made in the original form of payment. You have the option of receiving a refund in your original form of payment or a gift card of equal value.
Who pays for return shipping?
Returns are FREE for Red Tab™ Members. For non-members a $7.50 returns processing fee will be deducted from your refund. Returning items purchased on Levi.com or Levi's® App is free of charge in-store.
Levi Strauss & Co. hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 8:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Levi Strauss & Co..
Check my Levi Strauss & Co. hours
Editor's Take
You know that feeling when you slip into a perfectly broken-in pair of jeans? That's basically Levi Strauss & Co. in a nutshell-comfortable, reliable, and somehow always exactly what you need.
Founded back in 1873 when Levi Strauss and Jacob Davis received that famous U.S. patent for "Improvement in Fastening Pocket-Openings," adding metal rivets to work pants to create stronger pants for working men, this company has been through more reinventions than a pop star's career. But here's the thing-they've managed to stay relevant for over 170 years, which is kind of incredible when you think about it.
With 2024 net revenues hitting $6.4 billion, they're clearly doing something right. And it's not just about those iconic 501s anymore (though let's be honest, those are still pretty great). The company now designs and markets jeans, casual wear and related accessories for men, women and children under the Levi's®, Levi Strauss Signature™ and Beyond Yoga® brands.
What's fascinating is how they've adapted to the digital age. Their digital business now represents more than 15 percent of total revenue, double what it was just three years ago. They were actually one of the first retailers to use TikTok's "Shop Now" buttons, which shows they're not just resting on their denim laurels.
The sustainability angle is pretty compelling too. They're pushing the idea that creating more qualitative products can reduce waste and save precious resources, with content focused on tips and hacks for giving old denim a new spark and look. It's smart positioning-vintage is trendy, and they literally invented the vintage everyone's trying to copy.
Operating in approximately 120 countries with around 3,400 retail stores and shop-in-shops, they've built something that feels both massive and personal. You can walk into a Levi's store in Tokyo or Times Square and somehow it still feels like that same authentic American brand that's been around forever.