LG Electronics
LG Electronics is a global leader in consumer electronics, home appliances, and mobile devices, offering innovative products including OLED TVs, smart appliances, monitors, and air solutions designed to make life good.
LG Electronics weekly ad
View the most recent LG Electronics ad to catch up on the latest specials, promotions and limited time offers.
LG Electronics customer service
Use any of the convenient means below to contact LG Electronics customer service.
| Phone | (800) 243-0000 |
| Web | https://www.lg.com/us/support/contact |
| Available via web form |
LG Electronics jobs
At LG, it's an inviting setting where you can do your best work alongside the best people in your field. Whether you're a seasoned expert with years of experience, a new grad, or a college student, we offer careers and internships that are challenging, rewarding, and meaningful. We offer satisfying challenges, opportunities to learn and advance, and exceptional rewards and recognition.
View current LG Electronics jobsHeadquarters
111 Sylvan Ave
Englewood Cliffs, NJ 07632-3318
(800) 243-0000
Returns
What is the return window?
LG.com will accept return requests for purchases within the first 14 calendar days after delivery. However, shipping, delivery discrepancies, and products that arrive damaged must be reported to LG Order Support within 5 business days of delivery in order to be eligible for a full refund.
Do I need a receipt to return an item?
To process a return, you will need proof of purchase, which can be a physical or digital receipt. Additionally, ensure the item is in good, unused, unwashed condition, preferably in its original packaging.
Are there any items that are non-returnable?
All refurbished products are final sale and cannot be returned. LG does not accept returns for refurbished products, items reported damaged after the return period, and missing or improperly packaged items. Additionally, units disposed of by the customer are non-refundable.
How will I receive my refund?
Refunds are issued after the product is returned, inspected, and confirmed to include all original items. Refunds are typically issued to the original payment method.
Who pays for return shipping?
Customers cover return shipping unless the product arrives damaged or incorrect. If your order contained a Major Appliance and your return is approved, the carrier who delivered your order will coordinate the pickup and return of your Product at LG cost. If your Product originally shipped to you via small parcel carrier and a return is requested, once your return is approved and a return tracking label has been supplied, you will have 14 days to return ship the Product at LG cost.
Editor's Take
So here's the thing about LG-they're kind of everywhere, but you might not even realize it. Walk into pretty much any electronics store or appliance showroom, and you'll spot that distinctive red logo on everything from massive OLED TVs to sleek refrigerators. But LG isn't just another tech company churning out gadgets. They've been at this game since 1958, starting in South Korea, and they've basically mastered the art of making stuff that actually works.
What's interesting is how LG approaches innovation. They're not trying to reinvent the wheel every single time-instead, they focus on making everyday tech better. Take their OLED TVs, for instance. LG OLED TV has been ranked No.1 selling OLED TV Brand for 11 consecutive years, which is pretty impressive when you think about it. That's over a decade of people choosing their screens over everyone else's. And it's not just about picture quality (though those self-lit pixels delivering perfect blacks are genuinely stunning). It's about the whole package-the webOS interface that doesn't make you want to throw your remote, the AI features that actually feel useful, not gimmicky.
But TVs are just the beginning. LG's appliance game is equally strong. LG is the #1 Appliance Brand in the US, and when you dig into why, it makes sense. Their refrigerators come with features like InstaView (knock twice to see inside without opening the door-saves energy and keeps the cold in), and their washers have AI DD technology that detects fabric types and adjusts the wash cycle automatically. It's the kind of smart tech that doesn't feel like it's trying too hard.
And then there's the whole "Life's Good" philosophy. It's not just a slogan they slapped on marketing materials. You can see it in how they design products-intuitive controls, thoughtful features, stuff that genuinely makes daily life a bit easier. Whether it's their WashTower that saves floor space by stacking washer and dryer in one unit, or their CordZero vacuums that don't lose suction, there's a consistent thread of practical innovation.
The company's also been making moves in sustainability, which matters more these days. They're working on energy-efficient appliances, recyclable packaging, and reducing their carbon footprint. Not perfect, but they're putting in the effort.
One thing that stands out: LG doesn't just chase trends. Sure, they're in the smartphone game (though less prominently in the US market now), but they've really doubled down on what they do best-home electronics and appliances. LG earned more J.D. Power Awards for Kitchen and Laundry Appliances than any other brand in 2025. That's not luck-that's consistent quality and customer satisfaction.
The pricing sits in that sweet spot where you're getting premium features without the absolute top-tier price tag. Not budget, but not astronomical either. And with their frequent promotions and deals, you can usually snag something during a sale event.
Bottom line? LG's built a reputation on making reliable, innovative products that actually improve how you live at home. They're not flashy for the sake of being flashy-they're practical, well-designed, and they work. Which, honestly, is exactly what you want from the tech and appliances you use every single day.