Lilly Pulitzer
Lilly Pulitzer is an iconic American resort wear brand known for vibrant, colorful prints and preppy Palm Beach-inspired clothing. Founded in 1959, the company offers women's dresses, activewear, swimwear, accessories, and home goods with a mission to inspire confidence and optimism.
Lilly Pulitzer customer service
Use any of the convenient means below to contact Lilly Pulitzer customer service.
| Phone | (888) 725-4559 |
| Web | https://www.lillypulitzer.com/contact-us |
| [email protected] |
Lilly Pulitzer jobs
With more than 1,000 employees nationwide, Lilly Pulitzer's iconic American lifestyle brand has been beloved for over sixty-five years. From print artists to technology experts, the company has a one-of-a-kind culture filled with bright and talented individuals who inspire each other and work diligently to delight customers each day, with a mission to inspire confidence and optimism, inviting everyone to shine bright and stand out.
View current Lilly Pulitzer jobsHeadquarters
800 3rd Ave
King Of Prussia, PA 19406
(610) 878-5550
[email protected]
Returns
What is the return window?
Free returns if the return is dropped off and scanned by the carrier within 15 days of delivery date. A $7 label fee applies if the return is dropped off and scanned by the carrier 16-30 days after delivery date. Returns past 30 days or marked as Final Sale are not accepted and will not be processed.
Are there any items that are non-returnable?
All sale items are final sale and are not eligible for return or exchange. Returns marked as Final Sale are not accepted.
How will I receive my refund?
Your refund may take 3-5 business days to reflect on your banking institution statement once the return has been processed.
Can I return online purchases in-store?
If you are near one of the Lilly Pulitzer corporate store locations, they would be happy to further assist in processing your exchange or return in the store.
How do I start a return online?
Enter your order information at https://www.lillypulitzer.com/start-a-return/ to get started on your return.
Lilly Pulitzer hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Lilly Pulitzer.
Check my Lilly Pulitzer hoursEditor's Take
So here's the thing about Lilly Pulitzer-it's basically the fashion equivalent of bottled sunshine, and that's not just marketing fluff. The brand started in the most wonderfully accidental way back in 1959 when a young socialite named Lilly opened a juice stand in Palm Beach and got tired of citrus stains ruining her clothes. Her solution? Design a dress loud enough to hide the mess. Genius, right?
But what really launched this into the stratosphere was when Jackie Kennedy-yes, that Jackie Kennedy-wore one of Lilly's shift dresses on the cover of Life Magazine in 1962. The brand just "took off like ZINGO," as Lilly herself put it. And honestly, you can still feel that energy today.
The prints are what you notice first. We're talking pink monkeys, green elephants, tropical flowers in every color imaginable-patterns so bold they basically dare you to blend in. Over 65 years later, the brand's still churning out these vibrant designs, and they've become synonymous with preppy resort wear. You know the look: shift dresses, bright colors, Palm Beach vibes. It's the unofficial uniform of country club brunches and yacht parties, though the brand's been working hard to shake that exclusive image lately.
What's interesting is how the company nearly disappeared. Lilly closed up shop in 1984, but in 1993, Sugartown Worldwide bought the rights and brought it back. Today, Oxford Industries owns it, and they've expanded way beyond dresses-activewear, swimwear, accessories, even home goods. The brand operates over 60 company-owned stores plus 70+ signature stores (those are independently owned), and you'll find Lilly at major department stores like Nordstrom and Saks.
The headquarters sits in King of Prussia, Pennsylvania, lovingly nicknamed the "Pink Palace" because, well, it's literally pink. More than 1,000 employees work there, from print designers to tech experts, all guided by core values that sound very on-brand: "Make the World a Brighter Place." They've also got design studios in Palm Beach and New York City.
And here's something you might not know-the brand's been making a real push on TikTok lately, partnering with Gen Z influencers to reach younger shoppers. One campaign pulled in over 70 million impressions. Not bad for a brand that started with a juice stand.
The shopping experience itself is pretty straightforward. Free shipping and returns online. A loyalty program called Club Lilly that gives you early access to new styles. And twice a year, there's the After Party Sale, which basically breaks the internet every time it happens. People plan their calendars around it.
What makes Lilly Pulitzer stick around isn't just the prints, though. It's this whole philosophy baked into the brand-"create your own sunshine," "life's a party, dress like it." Kind of cheesy? Maybe. But also kind of perfect if you're the type who thinks fashion should be fun, not serious. The clothes practically force you into a good mood.