Liquid I.V.
Liquid I.V. is a functional hydration company that creates electrolyte drink mixes using Cellular Transport Technology to deliver faster hydration than water alone. The company is committed to social impact, donating over 1% of revenue to provide clean water access globally.
Liquid I.V. customer service
Use any of the convenient means below to contact Liquid I.V. customer service.
| Phone | (855) 386-4021 |
| Web | https://www.liquid-iv.com/pages/contact-us |
| [email protected] |
Liquid I.V. jobs
Explore exciting career opportunities at Liquid I.V.®. Join our dynamic, innovative team and help shape the future through meaningful work, collaboration.
View current Liquid I.V. jobsHeadquarters
777 S Aviation Blvd Ste 105
El Segundo, CA 90245
(855) 386-4021
[email protected]
Returns
What is the return window?
You may request a refund or replacement product within 45 days of the date of purchase for products purchased from authorized sellers. Please note, we are only able to accept returns/provide refunds for orders purchased through liquid-iv.com.
Are there any items that are non-returnable?
Samples/ merchandise/ gift with purchase items will not be eligible for return. All orders of $400 and above are final and cannot be returned or refunded.
How will I receive my refund?
Refunds will process once the order is received at the warehouse. The company processes refunds back to the original payment method used for purchase.
What if I received a damaged or incorrect item?
At Liquid I.V., we stand behind our products and quality controls. If for any reason you are not satisfied with a Liquid I.V. product you purchased from us or one of our authorized sellers in the United States, you may request a refund or replacement product within 45 days of the date of purchase.
Who pays for return shipping?
We only ask that you share your valuable input, as to why you are requesting a refund, so that we may strive to make your customer experience better in the future. The customer is typically responsible for return shipping costs unless the item was damaged or incorrect.
Editor's Take
So here's the thing about Liquid I.V. - it's basically become the poster child for what happens when science meets really good marketing. Acquired by Unilever in 2020, it's now the No.1 powdered hydration brand in the US, and honestly? That's not just hype.
The company built its reputation on something called Cellular Transport Technology (CTT)®, which sounds fancy but is really just an optimized blend of electrolytes and glucose that helps your body absorb water faster. Think of it like giving your cells a VIP pass to hydration. Each serving offers up 45 calories, 11 grams of carbohydrates, 500 milligrams of sodium and 380 milligrams of potassium - that's significantly more electrolytes than your typical sports drink.
But what really sets Liquid I.V. apart isn't just the science. Over 1% of revenue goes directly to their Impact Program, and by 2026, they aim to provide 2 million people with increased access to clean water. To-date, Liquid I.V. has donated over 54 million servings to people around the globe and has committed to donating a total of 150 million servings by 2032. That's not just corporate do-gooding - it's baked into their business model.
The product line has expanded way beyond the original hydration multiplier too. Their offering includes Hydration Multiplier®, Hydration Multiplier® Sugar-Free, Hydration Multiplier®+ Energy, Hydration Multiplier®+ Immune Support, Hydration Multiplier®+ Kids, and Hydration Multiplier®+ Gut Health. And they're not just sitting pretty in the US market - with recent launches in Australia, Canada, China, Mexico, Italy, and the UK, they're aiming to meet the growing demand for hydration products that do more.
The flavors are where they really shine though. From classic Lemon Lime to more adventurous options like Orange Vanilla Dream, they've managed to make hydration actually taste good. No small feat when you're packing that much sodium into a single serving.