LIVELY
LIVELY is a community and brand that makes bras, undies, loungewear, swimwear, and activewear, blending high-style with ultimate comfort to create what they call Leisurée-lingerie meets athleisure. Founded in 2016, the brand inspires women to live life passionately, purposefully, and confidently.
LIVELY customer service
Use any of the convenient means below to contact LIVELY customer service.
| Phone | (855) 532-2810 |
| Web | https://www.wearlively.com/pages/contact |
| [email protected] |
LIVELY jobs
LIVELY is inspired by what we believe makes women sexy today; smart, healthy, active and outgoing. We are delivering bras and undies that blur the aesthetic lines of lingerie, active, and swim, taking the best elements of high-style and comfort from each category. We are establishing an entirely new category and POV of lingerie, a movement that we call Leisurée.
View current LIVELY jobsHeadquarters
136 Madison Ave Ste 414
New York, NY 10016
(855) 532-2810
[email protected]
Returns
What is the return window?
All return merchandise must be returned within 30 days of receipt, unworn, undamaged, and unwashed with all LIVELY tags attached.
Are there any items that are non-returnable?
For health and safety reasons, we don't accept returns on undies or bodysuits. All swimsuits and swim bottoms must be returned with the hygienic liner attached and untampered with. Eau de parfum is final sale. Items discounted 50% or above are considered FINAL SALE.
How will I receive my refund?
LIVELY provides refunds via the original method of payment. When the parcel is received at the LIVELY warehouse, 3-5 days will be required to process the refund.
Who pays for return shipping?
We offer free return shipping in the US for all orders.
How do I start a return online?
Visit returns.wearlively.com to initiate your return and use the generated shipping label to package your item(s). Return shipping is via the US Postal Service and your return can be dropped at any post office location.
Editor's Take
So here's the thing about LIVELY-it's not your grandmother's lingerie brand. And honestly, that's kind of the whole point.
Founded as a community and brand created to inspire us all to live life passionately, purposefully, and confidently, LIVELY makes bras, undies, loungewear, swimwear, activewear, and beyond-taking the best elements of high-style and ultimate comfort from each category to develop a brand new POV of lingerie they like to call, Leisurée. Yeah, that's lingerie meets athleisure, and it's basically genius when you think about it. Because who actually wants to choose between looking good and feeling comfortable anymore?
The brand launched in 2016 with a pretty clear mission: make intimates that women actually want to wear every single day. Not just for special occasions or date nights, but for, you know, actual life. The team has more than 60 years of experience in lingerie manufacturing, so they're not just winging it here. They know their stuff when it comes to construction, fit, and materials.
What's interesting is how LIVELY positioned itself from the start. Founded in 2015 by Michelle Cordeiro Grant, it operates as an Internet-first lingerie brand, which meant they could skip the traditional retail markup and sell directly to customers. But they didn't stay online-only forever. They now have physical stores at 242 Lafayette Street in New York City and 823 West Armitage Avenue in Chicago, because sometimes you really do need to try on a bra in person.
The brand's also big on giving back. They're proud partners of I Support the Girls, a non-profit organization that distributes essential items like bras, undies, and menstrual hygiene products to girls and women in need, and to date, they've donated thousands of gently worn bras and undies. You can even bring donations to their stores year-round.
And here's something that matters if you're actually shopping there: they offer free return shipping in the US for all orders, and all return merchandise must be returned within 30 days of receipt, unworn, undamaged, and unwashed with all LIVELY tags attached. Just know that undies and bodysuits are final sale for obvious hygiene reasons.
The vibe is very much "boss babe meets comfort queen." They describe themselves as a brand inspired by women with wild hearts and boss brains, which sounds a bit marketing-y but actually comes through in the product design. Everything's meant to work whether you're heading to a meeting, hitting the gym, or just living your life. No costume changes required.
The brand was acquired by Wacoal Holdings, which gives them serious manufacturing muscle and distribution reach while letting them keep that direct-to-consumer, community-focused identity that made them stand out in the first place. Not a bad combo, really.