Lodge Cast Iron
Lodge Cast Iron has been manufacturing heirloom-quality cast iron cookware in South Pittsburg, Tennessee since 1896. As America's oldest cast iron cookware manufacturer, they produce over 200 products including skillets, Dutch ovens, griddles, and USA-made enameled cast iron.
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Lodge Cast Iron · Jun 23
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Lodge Cast Iron · Jun 20
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Lodge Cast Iron · Jun 18
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Lodge Cast Iron · Jun 13
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Lodge Cast Iron · Jun 02
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Lodge Cast Iron · Jun 01
Lodge Cast Iron customer service
Use any of the convenient means below to contact Lodge Cast Iron customer service.
| Phone | (833) 563-4387 |
| Web | https://www.lodgecastiron.com/pages/contact |
| [email protected] |
Lodge Cast Iron jobs
Over the years, Lodge Cast Iron has survived and thrived by paying attention to what matters most: our employees. Join our team and be part of the Lodge tradition. As a team, we're scrappy; always ready to problem solve, learn new skills, and tackle challenges.
View current Lodge Cast Iron jobs
Headquarters
204 East 5th Street
South Pittsburg, TN 37380
(833) 563-4387
[email protected]
Returns
What is the return window?
If you notice damage to your cookware during the normal course of cooking, Lodge will replace it free of charge with a similar product or one of equal value if the defective product is no longer in production. This limited lifetime warranty does not cover damage occurring outside the normal course of cooking.
What is covered by the Made Right limited lifetime warranty?
The Made Right limited lifetime warranty covers normal household use-if your seasoned cast iron or carbon steel cracks or warps, we'll replace it. If your cookware arrives in its shipping container damaged, we'll also replace it. The Made Right limited lifetime warranty also covers quality issues that impact cooking and use.
Are there any items that are non-returnable?
The Made Right limited lifetime warranty does not include damage from use in commercial establishments, accidents, drops, product mishandling, misuse, neglect, overheating, or any use inconsistent with the directions included with the cookware. Damage caused by melted items, or other external sources and residues left on the surfaces from the use of abrasive cleaners or polishes, also is not covered. Small cosmetic blemishes inherent to sand casting, and hand finishing which don't affect the performance of the cookware, are also not covered. Rust, pitting, roughness, sticky seasoning, flaking, and odors are not covered under warranty.
What if I received a damaged or incorrect item?
If your cookware arrives in its shipping container damaged, we'll also replace it. Lodge may request that you send pictures of the defects, or that you return the product at Lodge's expense.
How do I start a return online?
To have Lodge replace your cookware (at Lodge's option) through the Made Right limited lifetime warranty, please fill out the applicable form on our Returns and Troubleshooting Page. You can also contact customer service at [email protected] or call (833) 563-4387.
Editor's Take
There's something kind of magical about a company that's been doing the exact same thing for over 125 years and somehow keeps getting better at it. Lodge Cast Iron isn't just old-it's the oldest manufacturer of cast iron cookware in America, and honestly? That longevity tells you everything you need to know.
They currently operate two foundries in South Pittsburg, Tennessee, their home since the very beginning. And when I say "home," I mean it literally-the company has earned the town its nickname: Skillet City. This isn't some faceless corporation that moved manufacturing overseas. Every single piece of their seasoned cast iron is still made right there in that small Tennessee town of about 3,500 people.
But here's what really gets me: Lodge has been making heirloom-quality cookware and accessories since 1896, surviving a foundry fire in 1910 that would've killed most businesses. They rebuilt in three months. During the Great Depression, they made cast iron garden gnomes just to keep workers employed. That's the kind of scrappy determination that doesn't exist much anymore.
The product line is way more extensive than you'd think-over 200 items, actually. Sure, everyone knows the classic black skillet (which comes pre-seasoned now, thank goodness), but they've also got Dutch ovens, griddles, bakeware, and they recently launched USA Enamel, the only colorful enameled cast iron made entirely in the United States. Their product catalog includes over 200 items, which they sell globally.
And if you're ever near Chattanooga, the Lodge Museum of Cast Iron in South Pittsburg is legitimately worth the detour. They've got the world's largest cast iron skillet-measuring over 18 feet from handle to handle and weighing 14,360 pounds. That's big enough to fry about 650 eggs. The museum's open daily from 8 AM to 6 PM, and there's a Big Bad Breakfast restaurant right there if you work up an appetite.
What strikes me most is how Lodge has modernized without losing its soul. They've invested millions in new foundry equipment and automation, but they're still family-owned, still in the same town, still employing hundreds of local workers. In an era when "American-made" often feels like marketing spin, Lodge is the real deal-and your grandmother's skillet is probably proof of that.