LOLA
LOLA is a feminine care brand offering period and sexual wellness products made with 100% organic cotton and clean ingredients, delivered through customizable subscriptions.
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LOLA · Jul 06
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LOLA · Jul 01
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LOLA · Jun 21
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LOLA · Jun 19
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LOLA · Jun 01
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LOLA · May 30
LOLA customer service
Use any of the convenient means below to contact LOLA customer service.
| Phone | (866) 232-0970 |
| Web | https://help.mylola.com/en-US/contact |
| Chat | Click to chat |
| [email protected] |
LOLA jobs
Our mission is to help women make informed, hassle-free decisions about how to care for their changing bodies. To that end, we are committed to being a reliable resource for women's product and content needs in reproductive health and hygiene throughout their lives.
View current LOLA jobs
Headquarters
440 Park Ave S Fl 14
New York City, New York
(866) 232-0970
[email protected]
Returns
What is the return window?
Unfortunately, due to the nature of our product, we cannot accept returns or exchanges.
Are there any items that are non-returnable?
Given the intimate nature of our products, we cannot accept returns. All LOLA products are non-returnable due to health and safety regulations.
How will I receive my refund?
If we decide not to process your order or if we cancel all or a portion of your order, LOLA will either not charge you for the applicable item(s) or provide you with a refund for the applicable item(s).
Editor's Take
So here's the thing about LOLA-they're basically what happens when women get fed up with not knowing what's actually in their tampons and decide to do something about it. Founded by women, LOLA's period and sexual wellness products are always made without synthetic fibers, fragrance, bleach, chemical additives, or dyes. And honestly? It's about time.
Founded in 2014 by Jordana Kier and Alex Friedman, LOLA is a feminine care brand that offers 100% cotton tampons via a subscription service, but they've grown way beyond just tampons. We're talking pads, liners, sexual wellness products, vaginal care-basically everything you need but probably never felt comfortable talking about until now.
What makes them different isn't just the clean ingredients (though that 100% organic cotton is pretty great). It's the whole approach. LOLA is the first lifelong brand for reproductive health, dedicated to providing you with an ever-expanding portfolio of trusted products and candid information for you to make deliberate decisions about your reproductive health. They're not just selling you stuff-they're trying to change how we talk about periods and sexual health.
The subscription model is pretty clever too. You can customize your mix of tampons and pads, choose your delivery frequency, and never have that panic moment in the drugstore aisle again. Its subscription service lets you create a box with your own mix of tampon sizes (with or without applicators, which can be either cardboard or plastic). That's something you can't do when buying off the shelf.
But here's what really gets me-they've donated over 6 million products to those in need, and continue to fight for reproductive equity. 1% of every LOLA purchase is donated to a nonprofit of your choice. So you're not just buying tampons; you're supporting a company that actually gives a damn about period poverty and women's health access.
The pricing isn't crazy either. LOLA's boxes aren't any more expensive than those bought in the store. Its 18-count box of applicator tampons is $10 per month; or it's $9 each, if ordering two or three boxes per month. When you factor in the convenience and the fact that you actually know what's in the products, it's kind of a no-brainer.