Lovepop
Lovepop creates magical 3D pop-up greeting cards and gifts using laser-cut precision and hand-assembled artistry. The company combines art and engineering to create unique paper sculptures that bring people together for special occasions.
Lovepop customer service
Use any of the convenient means below to contact Lovepop customer service.
| Phone | (888) 687-9589 |
| Web | https://support.lovepop.com/hc/en-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
125 Lincoln St, Fl 5
Boston, MA 02111-2503
(888) 687-9589
[email protected]
Returns
What is the return window?
Lovepop accepts returns for merchandise within 30-days of purchase if you are not completely satisfied with your purchase from their site.
How will I receive my refund?
Once processed, your refund will automatically post to the original form of payment, and it may take up to 7 business days to see your refund posted to your account.
What if I received a damaged or incorrect item?
If your order contains damaged items, please send an email to [email protected] and include pictures of the damaged items along with your customer and order details.
Who pays for return shipping?
They recommend using a trackable shipping method to ensure your return is successfully received by their Lovepop Returns Center, but the policy doesn't specify who covers return shipping costs.
How do I start a return online?
Once your return is received, their team will inspect and process it, then email and notify you once your return and refund have been successfully processed.
Lovepop hours
| Sunday | 9:00am - 5:00pm |
| Monday | 7:00am - 8:00pm |
| Tuesday | 7:00am - 8:00pm |
| Wednesday | 7:00am - 8:00pm |
| Thursday | 7:00am - 8:00pm |
| Friday | 7:00am - 8:00pm |
| Saturday | 9:00am - 5:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Lovepop.
Check my Lovepop hoursEditor's Take
You know those moments when you open a greeting card and it's just... flat? Like, literally and emotionally flat? Well, Lovepop basically said "nope" to that entire concept and decided to engineer some actual magic into paper.
These aren't your grandmother's greeting cards-they're 3D pop-up masterpieces that unfold like miniature surprises, combining laser-cut precision with hand-assembled artistry. Think of it as origami's overachieving cousin who went to MIT.
Founded in 2014 and headquartered in Boston, Lovepop emerged from that sweet spot where art meets engineering. The company's mission is creating one billion magical moments with unique laser-cut pop-up cards and gifts, believing that love grows when shared and pouring their hearts into developing creative ways for people to connect.
But here's what's really clever about their approach-they offer hundreds of designs perfect for birthdays, holidays, and all occasions, with each card laser-cut and hand-assembled to reveal beautiful paper sculptures. They even have deals like "any 5 cards for $50" at some locations, which honestly makes the math work better than you'd expect for something this intricate.
The company operates on a principle that customers should experience the unexpected every time, opening stores across Massachusetts, New York, and New Jersey while continuously providing new designs. Their goal of creating one billion magical moments means making Lovepop available everywhere, working with hundreds of retailers nationwide.
And if you're wondering about the Shark Tank connection that people keep mentioning-yeah, that happened. It's apparently a "giant hit" when mentioned, which makes sense because who doesn't love a good underdog-makes-it-big story?
The cards themselves range from intricate decorations and flower bouquets to shareable stationery, making it ridiculously easy to celebrate basically any occasion in ways that actually feel meaningful. They're described as "lovely and unique" with prices typically ranging from $8-13 each, which positions them as premium but not completely out of reach.
Honestly? In a world where most communication happens through screens, there's something refreshingly tactile about a card that literally pops up and surprises you. It's like the physical embodiment of that moment when a text message just isn't enough.