Mackage

Luxury outerwear brand specializing in premium leather jackets, wool coats, down parkas, and accessories since 1999.

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Mackage customer service

Mackage customer service

Use any of the convenient means below to contact Mackage customer service.

Mackage jobs

Mackage jobs

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes. A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

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location

Headquarters

600, Rue Chabanel
Montreal, QC H2N 2K6
(514) 388-5287
[email protected]

Returns

What is the return window?
You may request a return label within 14 days from the shipping date via their online form. Any requests made after 14 days will not be accepted.

Do I need a receipt to return an item?
You will be required to show a proof of purchase for your in-store return.

Are there any items that are non-returnable?
Non eligible returns include final sale, used, worn or altered items. Final SALE items are not eligible for online or in-store return, refund, or exchange. All items 40% off or more are FINAL SALE.

How will I receive my refund?
Only orders paid via Credit Card or Klarna will be accepted for in store returns or exchanges. Final sale, or purchases made via PayPal, Apple Pay, Shop Pay or Amazon Pay are NOT eligible for instore returns or exchanges.

Can I return online purchases in-store?
You will be required to show a proof of purchase for your instore return. Only orders paid via Credit Card or Klarna will be accepted for in store returns or exchanges.

Mackage hours

Mackage hours

Sunday 10:00am - 6:00pm
Monday 10:00am - 7:00pm
Tuesday 10:00am - 7:00pm
Wednesday 10:00am - 7:00pm
Thursday 10:00am - 7:00pm
Friday 10:00am - 7:00pm
Saturday 10:00am - 6:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Mackage.

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Editor's Take

So here's the thing about Mackage-they've basically turned winter coats into luxury statements since 1999. And honestly? They kind of nailed it.

What started in Montreal has become this global outerwear powerhouse that's got 19 stores scattered across North America, Asia, and Europe. But here's what's interesting: they're not just about keeping you warm anymore. They're pushing into what they call "lifestyle brand" territory, which basically means they want to be your go-to for more than just that one amazing winter coat.

The brand's whole "Aesthetics That Protect" tagline isn't just marketing fluff-it's actually what they do. They take premium materials like responsibly-sourced leather, down, and wool, then craft them into pieces that look as good as they perform. Think of it as the intersection where fashion meets function, but without the usual compromise you'd expect.

Their latest collection, "The Elements," is pretty ambitious. Instead of just dropping everything at once, they're doing these themed releases throughout the year-"Earth" with heavy leather and wool pieces, "Water" and "Air" featuring their Three Hour Membrane fabric that's almost waterproof, and "Fire" focusing on wind and rain protection. It's like they're trying to solve the whole "what do I wear when it's not freezing but still gross outside" problem.

What's really smart is how they're expanding beyond outerwear. They've got footwear, accessories, even kids' stuff now. And with global warming making weather patterns increasingly unpredictable, their move toward multi-seasonal pieces makes total sense.

The price point? Well, let's just say you're looking at pieces that can hit $3,000. But considering they offer a lifetime warranty against manufacturing defects (excluding footwear and ready-to-wear), it's positioned as investment dressing. Whether that math works for you depends on how much you value having that one perfect coat that'll last decades.