MAC's Auto Parts
MAC's Auto Parts specializes in classic and vintage car parts and accessories for Ford, Mercury, and Edsel vehicles from 1909 to present, offering over 700,000 restoration parts and accessories.
-
MAC's Auto Parts · Mar 11
-
MAC's Auto Parts · Mar 04
-
MAC's Auto Parts · Feb 25
-
MAC's Auto Parts · Feb 18
-
MAC's Auto Parts · Feb 11
-
MAC's Auto Parts · Feb 04
MAC's Auto Parts customer service
Use any of the convenient means below to contact MAC's Auto Parts customer service.
| Phone | 1-800-209-9598 |
| Web | https://www.macsautoparts.com/contact-us |
Headquarters
6150 Donner Rd
Lockport, New York 14094
Returns
What is the return window?
Standard return policy is 30 days from delivery. For members, there is an exclusive 365-day risk-free return policy.
Are there any items that are non-returnable?
Any part that has been used, installed, handled, packaged or shipped improperly by the customer, is not eligible for return. Parts must be in original packaging and in new, saleable condition.
What if I received a damaged or incorrect item?
Claims for damage and/or errors must be reported to Eckler's Customer Service within 5 days of receipt. No claims accepted after 5 days.
How do I start a return online?
To process a return, call Eckler's Customer Service. Returns which are approved will be issued an RMA number. This RMA number must be included on the shipping label.
How will I receive my refund?
Most returns are processed within 10 business days of receipt at the warehouse.
Editor's Take
So here's the thing about MAC's Auto Parts-they're basically the holy grail for anyone obsessed with classic Ford restoration. MAC's Auto Parts has the largest collection of classic and vintage car parts and accessories for Ford, Mercury, and Edsel classic cars and trucks. And when I say large, I mean massive. More than 700,000 parts across our stores and the lineup of great parts and accessories continues to grow.
What makes them different? Our parts cover Fords from 1909-present. Think about that for a second-we're talking about everything from Model T's to modern Mustangs. Whether your part needs are for a newer model Ford Pickup, Mustang or an old Model T Ford, Model A Ford, Early Flathead V8, Ford Pickup Truck, Thunderbird, or any antique or classic Mercury, Galaxie, Mustang, Falcon or Edsel automobile, MAC's is your one-stop source for classic Ford auto parts, accessories, manuals, and auto restoration supplies.
But here's where it gets interesting-the company has some serious history. MAC's Antique Auto Parts was founded by Douglas McIntosh in his garage on Locust Street in Lockport, New York, on February 15, 1978, but the real story of MAC's serving the Ford restorer began a decade earlier when Doug first caught the bug to restore Model T's. That garage-to-empire story? Classic American entrepreneurship right there.
The customer service angle is worth noting too. Sales & Service Teams now available 7 days a week! That's pretty impressive for a specialty parts company. Ninety percent of the parts we stock ship within 24 hours of your order. When you're in the middle of a restoration project and need that one specific part, speed matters.
Now, let's be real about the reviews-they're mixed. Some customers love the selection and expertise, while others have had issues with returns and customer service. 42 reviews for Mac Auto Parts, rated 1.00 stars. That's concerning, but it's worth remembering that specialty auto parts can be tricky-fitment issues, discontinued parts, and the challenges of dealing with decades-old vehicles.
The membership program is kind of clever. Remember, the membership provides benefits like up to 10% OFF on everyday low prices, exclusive 365-day risk-free return policy, special members-only promotions on parts and accessories, private toll-free number and technical support, and the opportunity to have your car featured in Ford Classics digital magazine.