Made In Cookware
Made In crafts premium cookware including stainless steel, non-stick, carbon steel, knives, and tabletop items, designed with professional chefs and used in over 2,000 restaurants worldwide.
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Made In Cookware · Feb 17
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Made In Cookware · Feb 17
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Made In Cookware · Feb 16
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Made In Cookware · Feb 15
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Made In Cookware · Feb 14
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Made In Cookware · Feb 09
Made In Cookware customer service
Use any of the convenient means below to contact Made In Cookware customer service.
| Phone | (512) 957-9956 |
| Web | https://madeincookware.com/pages/contact-us |
| [email protected] |
Made In Cookware jobs
At Made In Cookware, we're proud to partner with multigenerational artisans in the USA and Western Europe to provide premium cookware and kitchen tools. We're passionate about good food and the stories of those who create it-whether it be a professional chef at one of the world-class restaurants we're used in, or a home chef cooking for two. We work alongside the best chefs in the world to bring our cookware to life, and we need the best creative, engineering, and operational talent to make it all happen.
View current Made In Cookware jobs
Headquarters
1005 E Saint Elmo Rd, Building 5
Austin, Texas 78745
(512) 957-9956
[email protected]
Returns
What is the return window?
For orders placed in the Contiguous U.S, we will accept returns within 45 days of the original delivery date.
Are there any items that are non-returnable?
Some return exclusions apply including: Consumable items (including wax, cleaner, meal kits, or perishables), engraved or customized items, limited edition releases, and items denoted as final sale are not eligible to be returned.
How will I receive my refund?
We offer free exchanges or store credit. Made In will retain $11.99 on all refunds to cover the handling fee associated with the return. Refunds will be processed when delivery of the returned product is confirmed at our warehouse.
Who pays for return shipping?
We cover return shipping for the United States and US territories. For International orders placed, please note cross border returns include a shipping and handling fee that varies depending the cost of return shipping.
Editor's Take
Made In Cookware isn't your typical direct-to-consumer kitchen brand-and honestly, that's exactly what makes them interesting. Founded in 2017 by childhood friends Jake Kalick and Chip Malt, the company has deep roots in the restaurant supply business dating back to 1929 when Jake's grandfather started Boston's Harbour Food Service Equipment. So when they say they understand professional kitchens, they're not just throwing around marketing speak.
What really sets Made In apart is their obsession with authenticity. All of the chefs they feature authentically purchase and use their cookware in their restaurants, with no endorsement deals made behind the scenes. That's refreshing in an industry where celebrity chef partnerships often feel manufactured. Their global network of 2,000+ restaurants are intimately connected to their design and development process, ensuring the products they make perform for a lifetime.
The product lineup focuses on the essentials-stainless steel, non-stick, carbon steel, knives, plates, and glasses-but each piece is crafted with serious attention to detail. Made In Cookware is sourced from the highest quality raw materials and designed to the exacting standards of the world's best chefs. They work with multigenerational makers in Europe and the USA to craft each piece to last a lifetime. And they back that up with a lifetime warranty on almost all of their products.
The numbers tell the story too. Backed by over 110,000 5-star reviews and used by hundreds of professional kitchens around the country, Made In has built credibility the hard way-through performance rather than flashy marketing. Their Austin headquarters includes a studio kitchen used to produce content for the Made In Studio, host events, collaborate with their chef partners, and test recipes.
Sure, you'll pay more than you would for mass-market cookware, but the value proposition is clear: restaurant-quality tools that'll outlast whatever trendy pan is dominating social media this month. No gimmicks. No paid endorsements. Just high quality cookware used daily in professional kitchens, ready to last a lifetime in yours.