Maje Paris
Maje is a French contemporary fashion brand founded in 1998 by Judith Milgrom, offering women's ready-to-wear clothing, accessories, and shoes with a signature Parisian aesthetic that balances femininity, elegance, and modern edge.
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Maje Paris · Jun 22
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Maje Paris customer service
Use any of the convenient means below to contact Maje Paris customer service.
| Phone | (866) 814-1405 |
| Web | https://us.maje.com/en/contactus.html |
Headquarters
2 rue de Marengo
75001 Paris, France
Returns
What is the return window?
Eligible items can be returned or exchanged within 30 days of purchase using the pre-paid return label or at any Maje location within the country of purchase, excluding outlets and department store locations. In case of delivery of an Item not meeting the Customer's expectations, the Customer may return that Item for any reason within a period of thirty (30) calendar days after receipt of their Order.
Are there any items that are non-returnable?
Sale items, swimwear, bodysuits, and jewelry are Final Sale and are therefore ineligible for return, exchange, or store credit. All sale merchandise, swimwear, bodysuits, and jewelry are final sale.
How will I receive my refund?
All returns will be issued to your original payment method. Once the returned Items are verified, we commit to issue a refund to the Customer as soon as possible and no later than twenty (20) calendar days following the date of validation of the return to the Customer's bank account or payment account used to pay for the Items.
Can I return online purchases in-store?
Yes, items can be returned in store by visiting the location with the item and invoice. Alternatively, items can be returned to Maje stores as applicable (excluding shop-in-shop locations) following the same above criteria.
Who pays for return shipping?
An $8 shipping and handling fee will be deducted from your total refunded amount. An $8.00 shipping and handling fee will be deducted from total refund amount. This fee is not applied on ShopRunner orders, or any orders returned due to quality or incorrect item received issues.
Editor's Take
So here's the thing about Maje-it's one of those brands that just gets it. You know that feeling when you walk into a store and everything looks expensive but somehow isn't completely out of reach? That's basically Maje's whole vibe. Founded by French-Moroccan designer Judith Milgrom in 1998 with one goal in mind: to design beautiful, wearable pieces for "women who live several lives in one day."
And honestly, that tagline isn't just marketing fluff. The brand really does nail that Parisian thing where clothes look effortlessly chic but are actually super wearable. Milgrom has always adored the chic yet effortless style of Parisian women and wanted to bring the style of the City of Light to the rest of the world. The result? A collection that marries timeless shapes with sharp accents for today's woman.
What makes Maje stand out in the crowded contemporary fashion space is its attention to detail. We're talking about those subtle touches-a unique button here, an unexpected print there-that elevate a basic piece into something you'll actually want to wear on repeat. The brand has 640 points of sale and close to 1,700 talented employees in 45 countries. In 2023, Maje achieved a turnover of more than 462.5 million euros. Those aren't small numbers for a brand that started as a single boutique in Paris.
But here's what's really interesting: Maje is part of the SMCP Group (along with Sandro and Claudie Pierlot), which means it has serious backing and infrastructure. Yet it's managed to maintain that boutique feel. You can find Maje in standalone stores, premium outlets, and department stores like Bloomingdale's and Nordstrom across the US.
The brand's also getting serious about sustainability, which is refreshing. They're conscious about their footprint on the planet and are committed to sustainable design. Their eco-friendly collection uses natural, organic, biodegradable and recycled materials. Plus, they've launched a second-hand program, which is pretty forward-thinking for a contemporary brand.
Shopping Maje feels like you're getting that French girl aesthetic without having to actually fly to Paris (though let's be honest, we'd all love to). The pieces mix and match easily with what you already own, which is kind of the point. Whether you're looking for a leather jacket that'll last years, a dress that works for both the office and dinner, or accessories that add that certain je ne sais quoi, Maje delivers. And with free shipping and a pretty reasonable 30-day return policy, there's not much risk in giving it a try.