Mango

Mango is a Spanish fashion retailer founded in Barcelona in 1984, offering women's, men's, and children's clothing and accessories. With a Mediterranean-inspired aesthetic, Mango operates close to 2,850 stores across more than 120 markets worldwide and is a pioneer in European fashion e-commerce.

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Mango customer service

Mango customer service

Use any of the convenient means below to contact Mango customer service.

Mango jobs

Mango jobs

At Mango, we put passion into everything that we do. Born in Barcelona, we are the place where creativity, innovation, diversity, digitalization, and sustainability come together to make projects grow on a global level. Our entrepreneurial mentality leads us to create, reinvent, and discover, creating a unique experience for people, both team members and clients.

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location

Headquarters

Calle Mercaders 9-11 Pol. Ind. Riera de Caldes
08184 Palau-solità i Plegamans, Barcelona, Spain
[email protected]

Returns

What is the return window?
You have 30 days from the date of purchase to exchange or return items (except gift vouchers that can only be exchanged). For online purchases, you have 30 days from the dispatch date of your order, or 14 days for items from the Capsule collection.

Do I need a receipt to return an item?
Yes, you need to go to any of our stores in the country with the items and the purchase receipt, in paper or digital format. You can also present the barcode on your mobile phone, which you will find in the details of your purchase in My purchases > Exchanges and returns.

Are there any items that are non-returnable?
For reasons of hygiene, items of swimwear, lingerie, underwear and earrings cannot be exchanged or returned. Gift cards are also non-exchangeable and non-returnable.

How will I receive my refund?
Refunds are made using the same payment method used to purchase. We will notify you by e-mail as soon as the refund has been issued. You will then receive the amount in your account within 3 to 12 working days, depending on your bank.

Can I return online purchases in-store?
Yes, go to any Mango store with the items you wish to exchange or return. Do not forget to take the return form you received with your order. If you can't find the form, download it from My Account > My Purchases or present the barcode you'll find in My Purchases via your mobile phone. Free returns to store do not apply to stores located in airports or department stores, nor in shops located in Puerto Rico.

Mango hours

Mango hours

Sunday 11:00am - 7:00pm
Monday 10:00am - 8:00pm
Tuesday 10:00am - 8:00pm
Wednesday 10:00am - 8:00pm
Thursday 10:00am - 8:00pm
Friday 10:00am - 9:00pm
Saturday 10:00am - 9:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Mango.

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Editor's Take

So here's the thing about Mango-it's kind of the fashion brand that doesn't scream for attention but somehow ends up in everyone's closet anyway. Founded in Barcelona back in 1984, this isn't your typical fast-fashion story. While Zara and H&M were racing to churn out trends at lightning speed, Mango took a slightly different route, positioning itself somewhere between accessible and aspirational.

The Mediterranean influence isn't just marketing speak. Walk into any Mango store and you'll notice it-warm neutrals, marble accents, that effortlessly chic vibe that feels like you're shopping in a well-appointed Barcelona apartment rather than a mall. And that's intentional. The company operates close to 2,850 stores across more than 120 markets, which is pretty massive when you think about it. But they're not just throwing stores everywhere. They're strategic, using online data to figure out where people actually want to shop before committing to brick-and-mortar.

What's interesting is how Mango carved out its niche. They're pricier than H&M or Shein-think $50 dresses instead of $20-but still way more affordable than designer labels. It's that sweet spot where you can buy a work blazer that doesn't look cheap but won't require a payment plan. The brand has over 16,000 employees, with about 1,850 working at their Hangar Design Centre in Barcelona, where they create over 18,000 garments and accessories annually. That's a lot of product, but it doesn't feel overwhelming when you're browsing.

And they were early to the e-commerce game-like, really early. Mango launched its website in 1995 and opened its first online store in 2000, making them pioneers in European fashion e-commerce. Now about 33% of their revenue comes from online sales. They've also expanded beyond women's wear into Mango Man, Mango Kids, Mango Teen, and even Mango Home, basically covering every demographic and room in your house.

The U.S. market is interesting for them. It's currently their fifth-largest market, but they're aggressively expanding with plans to make it their third. They've got about 30 stores now and are adding more, focusing on places like New York, California, Florida, and Texas. Their approach is data-driven-they watch online shopping patterns to decide where physical stores make sense.

One thing that sets Mango apart from competitors is their slightly more mature aesthetic. While other fast-fashion brands chase Gen Z with constant drops and viral trends, Mango leans into classic styles with Mediterranean flair. It's fashion for people who want to look put-together without trying too hard. And honestly, in a world of disposable fashion, that's kind of refreshing.