MATTEO
MATTEO is a luxury home textiles manufacturer based in Los Angeles, creating premium bedding, bath linens, and apparel using garment-dyeing techniques since 1996.
MATTEO customer service
Use any of the convenient means below to contact MATTEO customer service.
| Phone | (213) 617-2813 |
| Web | https://matteola.com/pages/contact |
| [email protected] |
MATTEO jobs
At MATTEO, we have been designing and manufacturing in Los Angeles since 1996. We are deeply committed to creating jobs and building community through manufacturing. If you have a passion for our brand and our mission we would love to hear how you can make our team better and our impact greater.
View current MATTEO jobsHeadquarters
1000 East Cesar E. Chavez Ave.
Los Angeles, CA 90033
(213) 617-2813
[email protected]
Returns
What is the return window?
MATTEO accepts unworn, unwashed or undamaged merchandise for a full refund or exchange within 30 days of order fulfillment.
Are there any items that are non-returnable?
MATTEO does not accept returns on irregular items purchased from the Factory Store. All returns made at the Factory Store must have tags attached and be accompanied by original receipt.
How will I receive my refund?
Refunds will be made in the form of the original payment method upon manual inspection of the returned package. Please note on returns for refunds (not exchanges), a $10 restocking fee will be deducted from your refund amount.
Who pays for return shipping?
Free USPS Return Shipping Labels will be automatically generated for all Returns & Exchanges that qualify under our 30 Day Return/Exchange policy. International returns will be flagged for manual approval.
How do I start a return online?
To begin the return process or make an inquiry, please use one of the links below. If you did not purchase your products from the MATTEO website or Factory Store, please contact your original place of purchase to return your items.
MATTEO hours
| Sunday | 10:00am - 6:00pm |
| Monday | 10:00am - 6:00pm |
| Tuesday | 10:00am - 6:00pm |
| Wednesday | 10:00am - 6:00pm |
| Thursday | 10:00am - 6:00pm |
| Friday | 10:00am - 6:00pm |
| Saturday | 10:00am - 6:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local MATTEO.
Check my MATTEO hoursEditor's Take
There's something genuinely compelling about a company that's been quietly revolutionizing how we think about bedding for nearly three decades. MATTEO isn't your typical home goods brand-they're basically the anti-fast fashion of the textile world, and honestly, that's exactly what we need right now.
Founded in 1996 by Matthew Lenoci, MATTEO started with this beautifully simple premise: why not make luxury bedding the way it used to be made, but better? They've stuck to that vision with an almost stubborn dedication that's pretty refreshing. While most companies chase trends or outsource production to cut costs, MATTEO doubled down on something radical-keeping everything in Los Angeles.
And I mean everything. They cut, sew, dye, and pack every single order in their Boyle Heights facility. It's not just manufacturing; it's craftsmanship. Their garment-dyeing process alone sets them apart-they actually sew the pieces first, then dye them, which creates this incredible lived-in softness that you just can't fake. Sure, it means slight color variations between batches, but that's kind of the point. Each piece is genuinely unique.
The numbers tell the story: 50 craftspeople, 30 core fabrics, 6,000 unique products. But what really gets me is how they've managed to scale without losing their soul. They're not trying to be everything to everyone-they make luxury cotton and linen bedding, bath linens, and some apparel, and they do it exceptionally well.
Their flagship store experience is worth mentioning too. You can actually watch the production process, which is rare these days. There's something deeply satisfying about seeing where your sheets come from, especially when it's a few miles from downtown LA rather than halfway around the world.
What strikes me most is their commitment to American manufacturing when it would be so much easier (and cheaper) to go overseas. They're proving that quality, local production, and fair wages can coexist with a successful business model. In an era of disposable everything, MATTEO feels like a quiet rebellion.