Maui Jim
Maui Jim is a premium polarized sunglasses manufacturer founded in Hawaii in 1980, known for their PolarizedPlus2 lens technology that enhances colors while providing superior UV protection.
Maui Jim customer service
Use any of the convenient means below to contact Maui Jim customer service.
| Phone | (888) 666-5905 |
| Web | https://www.mauijim.com/US/en_US/contact-us |
| [email protected] |
Maui Jim jobs
We embrace respect, integrity, trust, and diversity. Employees are empowered to make decisions and contribute ideas. Professional development, creative thinking, and collaboration are encouraged.
View current Maui Jim jobsHeadquarters
One Aloha Lane
Peoria, IL 61615
(888) 666-5602
[email protected]
Returns
What is the return window?
You may return merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase.
Do I need a receipt to return an item?
Maui Jim will accept return of any product purchased directly from Maui Jim, if the product and proof of purchase are received by Maui Jim within thirty days after the sale.
Are there any items that are non-returnable?
All returns must be in the original case and/or packaging and in perfect resalable condition for credit.
How will I receive my refund?
You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. The refund will be processed to your original payment method.
How do I start a return online?
Click here to get a return label that can be used to send your package to us. You can access the return process through their website's return section.
Editor's Take
Here's the thing about Maui Jim-they're not just another sunglasses company trying to look cool. Started in 1980 by a fisherman selling sunglasses on Maui beaches (literally called "Maui Jim"), this brand has that rare combination of authentic Hawaiian roots and serious optical technology.
What sets them apart? Their PolarizedPlus2 technology that goes way beyond basic UV protection. We're talking about lenses that don't just block glare-they actually enhance colors to make everything look more vibrant. It's like getting a visual upgrade for your eyes.
And here's something most people don't know: as of 2015, they were the third-largest sunglasses producer in the world. That's pretty impressive for a company that started on a beach. Kering acquired them in 2022, which means they've got serious backing now while keeping that island vibe.
The company culture is refreshingly different too. They literally encourage employees to wear shorts and flip-flops year-round, regardless of location. That's not just quirky-it's a company that actually lives its Hawaiian values.
Their warranty game is strong: two full years against defects, plus they'll fix things like nose pads for free. Most repairs take just 5-7 business days, which is pretty solid for premium eyewear.
Sure, you'll pay more than drugstore sunglasses, but when you're dealing with partnerships with Red Bull Racing F1 team and serious optical engineering, you're getting what you pay for. These aren't just fashion accessories-they're legitimate eye protection that happens to look great.