Maytag
Maytag is a dependable appliance brand owned by Whirlpool Corporation, offering kitchen and laundry appliances with 10-year limited parts warranties since 1893.
-
Maytag · Jun 16
-
Maytag · May 28
-
Maytag · May 21
-
Maytag · May 14
-
Maytag · May 07
-
Maytag · May 01
Maytag customer service
Use any of the convenient means below to contact Maytag customer service.
| Phone | (800) 344-1274 |
| Web | https://www.maytag.com/services/contact-us.html |
| Chat | Click to chat |
Maytag jobs
At Whirlpool, you can actively impact life for the better. Here, you can and will feel part of a larger global family that is in constant pursuit of improving lives at home. Throughout your job every day, you will ultimately touch the everyday lives of consumers, making those lives a bit easier, a little bit better and a little bit brighter.
View current Maytag jobs
Headquarters
2000 N. M-63
Benton Harbor, MI 49022-2692
(269) 923-5000
[email protected]
Returns
What is the return window?
You can get a refund when you request your return within 30 calendar days after the date of delivery. Simply call 1-866-808-9274 with your order number or product serial number handy and we can provide you with available options.
Do I need a receipt to return an item?
You need your order number or product serial number handy when calling for returns. Have your order number or product serial number ready when you call 1-866-808-9274.
Are there any items that are non-returnable?
We only accept returns for products purchased directly from Maytag.com. If you purchased a product at another retailer, please contact that retailer regarding your return.
How will I receive my refund?
Depending on the new item's price difference, you'll receive a credit or charge to the credit card used to purchase the original product. Payments made through Affirm, PayPal, Apple Pay, and Acima can only be return for a credit only if consumer is exchanging for a different model. For a return, you will receive a product refund, but delivery, shipping and service fees will not be refunded.
What if I received a damaged or incorrect item?
If you notice your product was delivered damaged, you can request a return, reorder, or exchange if your product is new and unused. If you want to repair the damage under the cosmetic warranty within 30 days call us at 1-866-808-9274. For an exchange, you will not be charged any additional delivery, shipping or service fees.
Editor's Take
When you think dependable appliances, Maytag's probably one of the first names that comes to mind-and honestly, there's good reason for that. This isn't some flashy startup trying to reinvent the washing machine; we're talking about a brand that's been around since 1893, back when Frederick Maytag was just a guy with an idea about making better farm equipment.
But here's where it gets interesting. Maytag isn't actually Maytag anymore, at least not in the way your grandparents knew it. Whirlpool bought them out in 2006, which means when you're buying a "Maytag" today, you're really getting Whirlpool engineering with that classic Maytag branding. Some folks get worked up about this, but honestly? The 10-year limited parts warranty they're throwing around suggests they're still pretty confident in what they're building.
And that warranty thing-it's kind of their whole deal now. Most appliance companies give you a year and call it good, but Maytag's out here basically saying "we'll cover the important stuff for a decade." That's either supreme confidence or really good marketing. Probably both.
The product lineup is exactly what you'd expect: washers, dryers, refrigerators, dishwashers, ranges. Nothing revolutionary, but that's sort of the point. These are the appliances your parents would buy-solid, straightforward, built to handle whatever a busy household can throw at them. They're not trying to connect to your WiFi or order groceries for you. They just want to wash your clothes and keep your food cold.
What's fascinating is how they've managed to maintain that "dependable" reputation even after the corporate shuffle. Sure, you'll find plenty of complaints online (show me an appliance brand without them), but there's still this underlying trust factor. People expect Maytag to work, and when it doesn't, they're genuinely surprised.
The customer service situation is... well, it's what you'd expect from a major appliance company. They've got the phone lines, the chat support, the whole nine yards. Whether that translates to actually getting your problem solved is another story entirely, but at least they're trying to be accessible.