Men's Wearhouse
Men's Wearhouse is a leading menswear retailer offering suits, tuxedo rentals, dress shirts, casual wear, shoes, and accessories with expert tailoring services. With over 630 locations nationwide, they provide quality menswear and world-class service for weddings, proms, business attire, and special occasions.
Men's Wearhouse customer service
Use any of the convenient means below to contact Men's Wearhouse customer service.
| Phone | (877) 986-9669 |
| Web | https://tuxedo.menswearhouse.com/contact-us |
Men's Wearhouse jobs
For nearly 50 years, Men's Wearhouse has been serving customers with high-quality, affordable designer apparel for all occasions. With more than 630 locations across the nation, each store prioritizes its personalized service. Our retail teams are here to envision, to consult, and create the perfect look for our customers. Whatever the occasion, we help people love the way they look and feel for their most important moments.
View current Men's Wearhouse jobsHeadquarters
6380 Rogerdale Road
Houston, TX 77072
(877) 986-9669
Returns
What is the return window?
Men's Wearhouse lets you return items up to 90 days after the sale or ship date. All items purchased at Men's Wearhouse can be returned within 90 days of the original purchase date for a full refund.
Do I need a receipt to return an item?
You can make returns without your original receipt. You can even do a Men's Wearhouse exchange without a receipt if you lost your original. Regular purchases either made online or in person can be returned to any local Men's Wearhouse without the receipt. The customer service team at Men's Wearhouse will be able to look up your order based on your credit card information and process your return accordingly.
Are there any items that are non-returnable?
Items returned must be in unused condition. The company may, or may not, take returns for customized or altered attire. Custom orders from Men's Wearhouse are only able to be returned at the discretion of the manager at your local Men's Wearhouse store.
How will I receive my refund?
Men's Wearhouse issues their refunds immediately once they're processed. This goes by much faster if you return your items at your local Men's Wearhouse store, but you only have to wait for a small amount of shipping and processing time if you return items online. If you try to get a cash refund at your local Men's Wearhouse store, they might not have enough cash in the register. In fact, they have a corporate policy that says that they do not do cash refunds and amounts over $50. For cash refunds over $50, Men's Wearhouse will send you a check from their corporate office within two weeks from the date of your return.
Can I return online purchases in-store?
Men's Wearhouse allows you to make returns in-store for items you purchased online. You are able to either return those items by mail or find your local Men's Wearhouse and make an in-person return.
Men's Wearhouse hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 8:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Men's Wearhouse.
Check my Men's Wearhouse hoursEditor's Take
So here's the thing about Men's Wearhouse-it's kind of become this institution in American menswear, but not in that stuffy, intimidating way you might expect. Founded back in 1973, they've basically spent the last 50 years perfecting the art of making guys feel confident without breaking the bank. And honestly? That's harder than it sounds.
Walk into any of their 630+ stores and you'll notice something pretty quickly: they're not trying to be some exclusive boutique where you need an appointment and a trust fund. It's accessible. Real. The kind of place where a college kid can rent a prom tux and a corporate executive can grab a custom suit, sometimes on the same Tuesday afternoon. There's something refreshingly democratic about that approach.
But what really sets them apart is this whole tailoring thing. Most retailers sell you clothes and send you on your way-maybe they'll hem your pants if you're lucky. Men's Wearhouse built their entire reputation on alterations and fit. They've got in-house tailors at virtually every location, offering same-day alterations when you're in a pinch. Because let's be honest, off-the-rack rarely fits anyone perfectly, and they actually acknowledge that reality instead of pretending otherwise.
The rental business is massive for them too. Weddings, proms, black-tie events-they've basically cornered the market on "I need to look sharp but don't want to own this tuxedo forever." Starting at around $99.99 for a basic package, you can get the whole look without the commitment. And with their partnership with Jos. A. Bank stores, you've got over 800 locations where you can pick up or return rentals. Pretty convenient when your cousin's wedding is three states away.
Notice how they've evolved beyond just suits, though. These days you'll find everything from casual polos and jeans to dress sneakers and stretch chinos. They're acknowledging that modern professional dress codes are... well, less rigid than they used to be. Business casual isn't just a Friday thing anymore, and their inventory reflects that shift.
The Perfect Fit Rewards program is actually worth joining, by the way. You get $50 back for every $500 spent, plus birthday perks and $30 off rental packages. Not revolutionary, but solid enough if you're a regular customer. And their return policy-90 days for most items-gives you actual time to decide if something works for your wardrobe.
Sure, they're not haute couture. You won't find cutting-edge runway fashion here. But that's never been the point. Men's Wearhouse occupies this sweet spot between quality and affordability, between traditional and contemporary. They're the reliable friend who shows up when you need them, whether that's for a job interview, a wedding, or just refreshing your work wardrobe. Sometimes that's exactly what you need.