Mented Cosmetics
Mented Cosmetics makes cruelty free & vegan makeup for all women, with products specifically designed to enhance the natural beauty of women of all hues.
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Mented Cosmetics · Jun 21
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Mented Cosmetics · Jun 16
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Mented Cosmetics · Jun 15
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Mented Cosmetics · Jun 08
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Mented Cosmetics · Jun 07
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Mented Cosmetics · Jun 04
Mented Cosmetics customer service
Use any of the convenient means below to contact Mented Cosmetics customer service.
| Phone | (833) 477-1645 |
| Web | https://www.mentedcosmetics.com/pages/contact-us |
| [email protected] |
Mented Cosmetics jobs
Mented Cosmetics is a venture-backed, premium beauty brand transforming the industry with products and marketing that celebrate the beauty of diversity. Mented was started in a 1-bedroom Harlem apartment; we've got humble beginnings and a global vision, and we need teammates with the humility and big dreams to match. At Mented we bring our whole selves to work, because changing the landscape of beauty - and the world along with it - requires more than intelligence; it takes passion, grit, and character.
View current Mented Cosmetics jobs
Headquarters
68 E 131st St
New York, NY 10037
Returns
What is the return window?
Your return must be processed 30 days after your order was received for a full refund.
Do I need a receipt to return an item?
Refunds sent in without prior contact will be denied. Email us at [email protected] and we'd be happy to help you through a return or exchange.
Are there any items that are non-returnable?
Unfortunately, we can't offer merchandise exchanges on orders shipped internationally. Only crediting back the original form of payment is available.
How will I receive my refund?
Credit card refunds usually take 5-10 business days to appear on your statement.
How do I start a return online?
Email us at [email protected] and we'd be happy to help you through a return or exchange. If a customer's order contains 3 items or fewer, they qualify for the Rapid Exchange Program. This program allows customers to receive the exchange product of their choice (of equal or lesser value) without having to return the original items.
Editor's Take
So here's the thing about Mented Cosmetics-they're basically doing what the beauty industry should've been doing all along, but somehow took until 2017 to figure out. Founded on the belief that everyone should be able to find themselves in the world of beauty, no matter your skin tone, because when it comes to beauty, no one deserves to be an afterthought.
Created by black women, KJ Miller and Amanda E. Johnson, the brand started in a 1-bedroom Harlem apartment with a pretty simple mission that was somehow revolutionary: make makeup that actually shows up on deeper skin tones. Mented is short for pigmented, because pigmentation is key. Their products not only show up, they enhance the natural beauty of women of all hues.
And they've been crushing it. The company closed a $5 million Series A round led by Corazon Capital and CircleUp Growth Partners, which is pretty impressive for a brand that started with just $10,000. But what's really smart is how they've scaled-you can now find their products at Target, ULTA, Walgreens & select CVS locations, making quality inclusive makeup accessible to way more people.
The product range has grown from their original six gorgeous nude lip shades made specifically for black and brown beauties to a full line that includes lipstick, setting powder, blush, bronzer, and more. Everything is cruelty free & vegan, and they offer free shipping on orders $40+.
What I really appreciate is their approach to customer service. They actually help you find your shade match-you can submit your photo to [email protected] for a custom match via email or schedule a complimentary Mented Cosmetics Complexion Consultation. That's the kind of personal touch that builds loyalty.
The brand's social media game is strong too, with 238K followers on Instagram and a presence across all major platforms. They leverage social media platforms like Instagram and TikTok for visual storytelling and direct customer engagement, which makes sense when your whole thing is showing how products actually look on real people.
Honestly, Mented represents something bigger than just another makeup brand. They're proof that when you center the needs of people who've been ignored by an industry, you don't just serve that community better-you innovate in ways that benefit everyone.