The Metropolitan Museum of Art
The Metropolitan Museum of Art presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City-The Met Fifth Avenue and The Met Cloisters.
The Metropolitan Museum of Art customer service
Use any of the convenient means below to contact The Metropolitan Museum of Art customer service.
| Phone | (212) 535-7710 |
| Web | https://www.metmuseum.org/about-the-met/contact |
| [email protected] |
The Metropolitan Museum of Art jobs
We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.
View current The Metropolitan Museum of Art jobsHeadquarters
1000 5th Ave
New York, NY 10028
(212) 535-7710
[email protected]
Editor's Take
So here's the thing about the Met-it's kind of impossible to wrap your head around until you're actually standing in it. We're talking about over 2 million works spanning 5,000 years of human creativity, all crammed into this massive building on Fifth Avenue. And yeah, that sounds overwhelming because it absolutely is.
But that's also what makes it incredible. You can literally walk from ancient Egypt to modern Manhattan in about twenty minutes. One second you're staring at a 15 BC temple (the Temple of Dendur, which they literally dismantled in Egypt and rebuilt inside the museum), and the next you're face-to-face with a Van Gogh. It's the kind of place where you plan to spend two hours and suddenly realize you've been there for five.
The Met opened back in 1872 with basically nothing-just 174 paintings and a Roman sarcophagus. Now it's the largest art museum in the United States and the third-largest in the world. The main building alone is nearly 2 million square feet. To put that in perspective, you could fit about 35 football fields inside. And that's not even counting The Met Cloisters up in Fort Tryon Park, which is this whole separate medieval art experience.
Here's what most people don't realize: if you're a New York State resident or a student from New York, New Jersey, or Connecticut, you can basically pay whatever you want to get in. Like, literally. They call it "pay-what-you-wish" admission. For everyone else, it's $30 for adults, but your ticket gets you into both Met locations on the same day, plus all the special exhibitions. Not a bad deal when you consider some people spend entire weeks here and still don't see everything.
The Egyptian collection is probably the most famous-26,000 items across 39 rooms. There's that reconstructed tomb of Perneb, an Egyptian courtier, which is just stunning. But honestly, every department has something that'll stop you in your tracks. The Arms and Armor galleries have pieces worn by Henry VIII. The American Wing has that massive painting of Washington Crossing the Delaware. And the rooftop? On Friday and Saturday evenings, you can grab a drink up there and watch the sunset over Central Park.
Notice how the Met isn't just sitting there being a stuffy old museum. They've got over 5 million Instagram followers, 1.2 million on TikTok, and they're constantly doing these creative social media campaigns. During the pandemic, they launched #MetAnywhere and saw their engagement rates jump by 78% on Instagram. They get it-art doesn't have to be intimidating.
One more thing: the museum is closed on Wednesdays now, which is kind of unusual. But Sunday through Tuesday and Thursday, they're open 10 AM to 5 PM, with extended hours until 9 PM on Friday and Saturday. Pro tip? Wednesday and Thursday mornings are typically the least crowded times to visit. And if you're planning to go during the holidays, know that they're closed on Thanksgiving, Christmas, New Year's Day, and the first Monday in May (that's Met Gala day, obviously).
The Met isn't perfect-no museum this size could be. Some galleries are always closed for rotation or conservation. The sheer scale can be exhausting. And yeah, navigating 17 different curatorial departments can feel like you need a PhD just to figure out where to start. But that's also kind of the point. It's not meant to be conquered in one visit. It's meant to be experienced, revisited, discovered over and over again.