Micro Center
Micro Center is America's leading computer and electronics retailer with 29 stores nationwide, offering over 25,000 in-stock products including computers, components, electronics, and expert tech support services. Founded in 1979, they specialize in custom PC building, same-day repairs, and knowledgeable customer service.
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Micro Center customer service
Use any of the convenient means below to contact Micro Center customer service.
| Phone | (800) 634-3478 |
| Web | https://www.microcenter.com/site/customer-support/contact-us.aspx |
Micro Center jobs
At Micro Center our employees are part of a passionate and innovative team dedicated to achieving success. Micro Center has long been known for our computer and electronic device stores with the most experienced, knowledgeable and helpful associates-and we are committed to hiring the best and investing in our employee's growth and professional success.
View current Micro Center jobs
Headquarters
4119 Leap Rd.
Hilliard, OH 43026
(614) 326-8500
Returns
What is the return window?
Most products may be returned within 30 days, excluding desktop and notebook computers, tablets, processors, motherboards, drones, digital cameras (including broadcast cameras), camera lenses, projectors, cell phones, 3D printers, 3D scanners, VR headsets, headphones, AirPods, earbuds, over-the-ear products, and specific branded game simulator accessories which may be returned within 15 days of purchase.
Do I need a receipt to return an item?
Micro Center guarantees your satisfaction on every product with a free and easy return and a full refund - and you won't even need a receipt. However, having proof of purchase makes the process smoother and faster.
Are there any items that are non-returnable?
Desktop and notebook computers, tablets, processors, motherboards, drones, digital cameras (including broadcast cameras), camera lenses, projectors, cell phones, 3D printers, 3D scanners, VR headsets, headphones, AirPods, earbuds, over-the-ear products, and specific branded game simulator accessories have a shorter 15-day return window rather than the standard 30 days.
How will I receive my refund?
If you need to return or exchange an item, simply bring it back to any Micro Center store for a full refund or exchange. Be sure to bring your original method of payment to complete your return.
Can I return online purchases in-store?
All purchases made in-store must be returned in-store at one of their retail locations. For online orders that were shipped, different procedures apply and you should check their website for specific instructions.
Micro Center hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Micro Center.
Check my Micro Center hours
Editor's Take
So here's the thing about Micro Center - it's basically the tech enthusiast's promised land, and I'm not being dramatic. Founded in 1979 with just a $35,000 investment by two former Radio Shack employees, this place has grown into something special. They've got 29 stores nationwide with 25,000+ in-stock products, which is wild when you think about how many computer retailers have disappeared over the years.
What makes Micro Center different? Well, for starters, they actually stock things. Like, physically have them in the store. Remember when that used to be normal? For in-stock items, orders are typically ready within 18 minutes if you order online for pickup. Eighteen minutes. That's faster than most people can decide which graphics card they actually want.
And the staff - this isn't your typical big-box retail experience where you're lucky if someone can point you toward the right aisle. They have an industry-leading 40,000+ selection of premier brands and the most knowledgeable staff in the business. These folks actually know the difference between DDR4 and DDR5, and they won't look at you like you're speaking Klingon when you ask about PCIe lanes.
But here's what really sets them apart: they launched PriorityCare+ in 2025, a premium tech support membership offering unlimited in-store and remote tech support, extended returns, cloud storage, and more. It's like having a tech-savvy friend on speed dial, except this friend actually knows what they're talking about and won't judge you for still using a 10-year-old motherboard.
The Build Your Own PC section deserves its own paragraph. They have a PC Builder where you can choose from hundreds of in-stock, compatible parts. And if you mess something up? Their expert technicians can assemble your PC to your specifications. No more panicking at 2 AM because you can't figure out why your new build won't POST.
Notice how they've survived while Circuit City, CompUSA, and countless others have vanished? Since 1979, over 22 million IT professionals, small businesses, students, engineers, makers, gamers, and tech enthusiasts have relied on them. That's not luck - that's understanding that people still want to touch hardware before buying it, still want expert advice, and still appreciate same-day service.
The only real downside? They only have 29 stores in 19 states. So if you're not near one, you're basically living in a tech desert. People literally plan road trips to visit Micro Center, which sounds ridiculous until you've actually been to one and realized you just spent three hours browsing and somehow it felt like 20 minutes.