MindWare
MindWare is the award-winning creator, manufacturer and distributor of Brainy Toys for Kids of All Ages, offering educational toys, games, brainteasers, building sets, and creative activities.
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MindWare · Jun 07
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MindWare · Jun 07
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MindWare · May 31
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MindWare · May 31
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MindWare · May 24
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MindWare · May 24
MindWare customer service
Use any of the convenient means below to contact MindWare customer service.
| Phone | (800) 999-0398 |
| Web | https://www.mindware.orientaltrading.com/h3-help-returns-and-refunds.fltr |
| [email protected] |
Returns
What is the return window?
Customer Service must authorize refunds and returns in advance, and returned items must be shipped back within 30 days from the date that the return has been authorized.
Are there any items that are non-returnable?
Food, candy items and personalized items are non-returnable. Only unworn clothing items (shirts, pants, sets, jackets, dresses, pajamas, etc.) may be returned.
How will I receive my refund?
Refunds will exclude shipping and handling fees.
What conditions must be met for returns?
All products must be returned with original labels affixed. Returns must include the name of the original purchaser.
Editor's Take
You know what's kind of amazing about MindWare? They've been quietly revolutionizing how kids learn through play since 1990, and honestly, most parents stumble onto them by accident-then become completely obsessed.
Started with just a tiny retail store in Minneapolis, but here's the thing that gets me: their first big hit was something called Bella's Mystery Deck back in 1997, and it's still flying off shelves today. That's staying power you don't see often in the toy world.
But what really sets them apart is this whole "Brainy Toys for Kids of All Ages" philosophy. They've got everything from educational toys and games to brainteasers, building sets, and coloring books-basically, if it makes your brain work while having fun, they're probably selling it. And the awards? Mensa Select, Good Housekeeping, Parents' Choice, even Germany's prestigious Spiel des Jahres. That's like winning the toy industry's version of the EGOT.
The Qwirkle game alone has become this family game night staple that somehow works for everyone from kindergarteners to grandparents. Ever notice how rare that is? Most games either bore the adults or frustrate the kids, but MindWare seems to have cracked that code.
In 2013, Oriental Trading Company (yeah, the party supply people) bought them, making MindWare part of the Berkshire Hathaway family. So now Warren Buffett technically owns part of your kid's favorite puzzle company. Wild, right?
What I love most is how they've managed to stay focused on that sweet spot between education and entertainment. Their mission is literally "to make the world smarter through playful learning," and honestly? I think they're actually pulling it off.