Ministry of Supply
Ministry of Supply creates high-performing clothing using technical fabrics and advanced materials originally developed for NASA spacesuits, specializing in temperature regulation, moisture management, and flexibility for professional wear.
Ministry of Supply customer service
Use any of the convenient means below to contact Ministry of Supply customer service.
| Phone | (617) 236-4253 |
| Web | https://help.ministry.co/hc/en-us |
| [email protected] |
Ministry of Supply jobs
This is not your typical retail job! We are looking for bright, motivated team members who are ready to take on new challenges, explore your strengths, and grow with our team.
View current Ministry of Supply jobsReturns
What is the return window?
We offer hassle-free returns on unworn items in their original condition (undamaged, unwashed, tags attached) within 30 days of purchase.
Are there any items that are non-returnable?
Items marked as Final Sale/Exchange Only are not eligible for the policies listed above. Final Sale items are clearly marked on their specific product pages prior to checkout. Final Sale items include Last Chance Sale, Previous Generation, Capsule Sale, Gift Cards and As-Is items.
How will I receive my refund?
Please allow 7-10 business days after your return is received for a refund to appear. Refunds are issued once the package has been received and processed by our fulfillment center. Please note, this can take up to 7-10 business days after delivery, not including bank processing times.
Who pays for return shipping?
All returns are subject to a $7 fee for a custom shipping label, which can be bypassed by supplying your own shipping label.
Editor's Take
So here's the thing about Ministry of Supply-they're basically what happens when MIT nerds decide to fix the fundamental problem of looking professional while not sweating through your shirt. And honestly? They kind of nailed it.
Founded in 2012 by former MIT students, the company incorporates advanced materials, such as those used in NASA spacesuits, to create attire with temperature regulation, moisture management, and flexibility. Yeah, you read that right-NASA materials in your dress shirt. It sounds like marketing fluff until you actually wear the stuff.
The backstory is pretty wild too. Their namesake, the Ministry of Supply, was the cover agency for the inventor immortalized as "Q" in James Bond. During World War II, Q (AKA Charles Fraser-Smith) invented gadgets and clothing to help British soldiers and secret agents complete their missions. We're inspired by Charles Fraser-Smith, and aim to be your real-life Q. So they're literally trying to be your clothing quartermaster, which is both nerdy and kind of awesome.
But here's where it gets interesting-their first Kickstarter campaign raised over $429,000, surpassing its $30,000 goal and setting a Kickstarter record for fashion at the time. That's not just successful; that's "people are genuinely desperate for better work clothes" successful.
The science part isn't just marketing speak either. Its products use materials like phase-change fabrics, originally developed for NASA, to regulate body temperature, alongside stretchable and moisture-wicking fibers. And they're not just throwing tech at the wall-the design process involves beta testing with customers to refine products based on feedback, ensuring functionality and fit.
What's refreshing is their approach to sustainability. Ministry of Supply also prioritizes sustainability, using recycled materials and eco-friendly production methods. In an industry notorious for waste, they're actually trying to do better.
The real test? The company CEO and his wife own world records for running the fastest half marathon wearing a suit. That's either the best product demonstration ever or the most elaborate marketing stunt-probably both.