Misen
Premium kitchen knives and cookware designed for chefs and home cooks alike, offering professional-quality tools at honest prices with lifetime warranty on defects.
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Misen · Feb 16
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Misen · Feb 15
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Misen · Feb 12
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Misen · Feb 11
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Misen · Feb 03
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Misen · Feb 01
Misen weekly ad
View the most recent Misen ad to catch up on the latest specials, promotions and limited time offers.
Misen customer service
Use the convenient means below to contact Misen customer service.
Misen jobs
We are a team of smart, interesting, diverse, funny, and loving people. We offer competitive compensation, generous health benefits, a fun, and relaxed office environment. As an employer, Misen is passionate about ensuring that its team is happy and fulfilled at work, offering limitless vacation time and other benefits.
View current Misen jobs
Headquarters
67 West St Ste 330
Brooklyn, NY 11222-5389
Returns
What is the return window?
Items purchased directly from Misen.com can be returned if a return request is made during the 60-day trial period. The trial begins when your order is delivered.
How will I receive my refund?
Your refund will be in the same form as the original purchase. Shipping and handling charges are non-refundable.
Are there any items that are non-returnable?
Some items, marked as "Final Sale," are not eligible for returns or exchanges. Always check the product description before purchasing to see if it is eligible for return.
How do I start a return online?
Click here to get started on your return. To initiate a return, email [email protected]. Upon receiving the shipping label, US customers have 10 days to ship the item back.
What if I received a damaged or incorrect item?
Stuff happens, and when it does, we're here to help! If there is an issue with your order, please reach out to our customer support team, and we'll take care of you.
Editor's Take
So here's the thing about Misen-they're basically what happens when kitchen nerds get fed up with overpriced gear and decide to do something about it. Their name comes from 'mise en place' - a culinary term that means "to put in place." Chefs use the term to describe the process of setting up their stations before service. And honestly? That attention to detail shows.
They launched in 2015, with their Chef's Knife raising over $1M in Kickstarter pledges. Since then, they've been slowly expanding their offerings for the kitchen-including stainless steel cookware and nonstick pans-and have even bigger plans for the future. But here's what I find refreshing: they're not trying to be everything to everyone. They make knives and cookware, period. No weird gadgets or gimmicky stuff.
The quality is legit impressive for the price point. Their knives use Japanese AUS-10 Steel with ultra-high carbon content, which means they stay sharper and hold their edge longer than German steel, requiring less maintenance than other high-end knives. And their cookware? Five-ply construction with an 18/10 stainless steel exterior and interior and a triple-layer aluminum core for superior heat conduction.
What really gets me is their approach to customer service. Reach out for help, and you'll get an expert from our team. We don't outsource. Plus, everything comes with a lifetime warranty on defects. Try finding that elsewhere at these prices.
They're a small but passionate team of pro and home chefs based out of Brooklyn who started Misen because they love cooking and want to share that joy with anyone and everyone who has to cook. And you know what? It shows in every product they make.