Mobile Pixels Inc
Mobile Pixels designs and manufactures portable laptop monitors and productivity tools, including the DUEX and TRIO series of dual and triple-screen extenders for professionals who work on the go.
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Mobile Pixels Inc · Jun 21
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Mobile Pixels Inc customer service
Use any of the convenient means below to contact Mobile Pixels Inc customer service.
Headquarters
5268 Rivergrade Road
Irwindale, CA 91706
[email protected]
Returns
What is the return window?
If, at any time, within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. All merchandise must be in original condition with all original components.
Are there any items that are non-returnable?
Final Sale Items (Final Sale Items are indicated as "Final Sale") cannot be returned for credits or refunds. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund.
How will I receive my refund?
Refunds will be issued back to the original form of payment. Please allow up to 10 business days from when we receive your items at our designated return location for your account to be refunded. We will notify you by email once we have completed this refund process.
Who pays for return shipping?
Returns have a $15.00 USD flat shipping fee (except the Geminos series and Pixcase, where its shipping fee is $50.00 USD), if you prefer to use our discounted label. Alternatively, you may also choose to ship through your preferred courier at your own expense.
How do I start a return online?
To return products purchased from mobilepixels.us, please contact us within 30 calendar days of receiving your product(s) and email us for a return label at [email protected]. Then pack the item(s) in the original Mobile Pixels Inc packaging before shipping back within 7 business days of receiving your return label.
Editor's Take
So here's the thing about Mobile Pixels-it's basically what happens when MIT students get tired of squinting at a single laptop screen in coffee shops. Founded in 2018 as a student startup at Northeastern University and MIT, the company began with a simple but powerful idea: portable laptop monitors that allow professionals to work on the go. And honestly? They nailed it.
The founder, Jack, was working in a coworking space and thought, "Why can't I just attach another screen to my laptop?" Most people would've just dealt with it. Jack built a company. Their Geminos product started when Stephen stacked two 24" monitors together in a tiny coworking space, sparking the idea for a space-saving and ergonomic product that led to around $2.4 million in preorder funding. That's not just validation-that's people throwing money at a problem they desperately wanted solved.
What makes Mobile Pixels different is they're not trying to reinvent the wheel. They offer portable dual screen monitor experiences with their DUEX and TRIO series. The TRIO series? It's literally a triple-screen setup that attaches to your laptop. The new Trio Series is 20% thinner and 1 pound lighter than the previous generation, with durable materials and energy-efficient design. Think about that-three screens, one laptop, and you can still fit it in a backpack.
But here's where it gets interesting. They're not just making monitors. They've expanded into keyboards (the Tetra), desktop monitors (Geminos), and even a portable tablet called Pixcase. It's like they looked at the entire "work from anywhere" ecosystem and said, "We'll handle all of it."
The company ships free to the U.S., offers a 30-day return window, and backs everything with a warranty. They're clearly confident in what they're selling. And with products ranging from 12.5" to 16" portable screens, there's basically a size for every laptop out there.
Notice how they've gone from zero experience in consumer electronics to raising millions through crowdfunding campaigns? That doesn't happen by accident. It happens when you solve a real problem that people actually have-not the problem you think they should have.