My Magic Carpet
My Magic Carpet creates machine-washable, waterproof, and stain-resistant rugs designed for busy families with kids and pets. Their one-piece design features a non-slip backing and can be thrown directly in the washing machine.
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My Magic Carpet · Oct 28
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My Magic Carpet · Oct 24
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My Magic Carpet · Oct 23
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My Magic Carpet · Oct 17
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My Magic Carpet · Oct 16
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My Magic Carpet · Oct 11
My Magic Carpet customer service
Use any of the convenient means below to contact My Magic Carpet customer service.
| Phone | (888) 598-9179 |
| Web | https://buymymagiccarpet.com/pages/contact-us |
| [email protected] |
Headquarters
4950 South Santa Fe Avenue
Vernon CA 90058
(888) 598-9179
[email protected]
Returns
What is the return window?
My Magic Carpet offers a 30-day money-back guarantee for all products. Products can be returned for free within 30 days of delivery for a replacement, exchange, or refund EXCEPT for international and Canada orders.
Do I need a receipt to return an item?
The return policy covers returns of products in new or "like-new" condition up to 30 days after delivery. Product(s) must be returned with its original, undamaged packaging.
Are there any items that are non-returnable?
The policy excludes any products listed as nonrefundable at the time of purchase. To receive a full refund, items MUST be returned without damage or excessive wear.
How will I receive my refund?
Refunds are applied to your original payment method. Credit card refunds can take up to 1-2 statement cycles to appear.
How do I start a return online?
For returns or exchanges, please email the Customer Service team at [email protected] to obtain a return form, then follow the provided instructions. Address the package back to: My Magic Carpet 2430 E. 49th Street Vernon, CA 90058.
Editor's Take
So here's the thing about My Magic Carpet-it's basically what happens when someone finally asks, "Why can't we just throw our rugs in the washing machine?" And honestly, it's kind of brilliant.
These aren't your grandmother's area rugs. They're machine washable, waterproof, stain resistant, and have a non-slip grip bottom-which means you can actually live your life without tiptoeing around your floor coverings. The rugs are hypoallergenic and safe for all households, making them perfect for families who've given up on having nice things because of kids and pets.
What really sets them apart is the engineering. Made with 100% microfiber polyester, these rugs feature a waterproof inner liner which prevents any liquid from seeping through to your floor. That's not just marketing speak-it actually works. Spill wine, coffee, or deal with pet accidents, and instead of panicking about permanent stains, you literally just toss the whole thing in your washer.
The company has been making waves lately, even getting featured on CBS for transforming how people think about washable rugs. And with 14.4K likes and 2,080 followers on TikTok, they're clearly resonating with people who are tired of babying their home decor.
But here's what's really smart about their approach-they've made these rugs genuinely stylish. From bold patterns to subtle neutrals, they offer options for every room, so you're not sacrificing aesthetics for practicality. Available in various designs from Solid, Boho, Floral, Traditional, Modern, Classic, Contemporary, Animal Print & Geometric, there's something for pretty much any decorating style.
The non-slip backing is another thoughtful touch-it features a patent-pending, webbed back that actually keeps the rug in place without needing additional pads or tape. For anyone who's ever had a rug that constantly shifts around, this alone is worth the investment.