Native
Native makes clean, simple, and effective personal care products including aluminum-free deodorant, body wash, hair care, and lotion that are cruelty-free and vegan.
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Native · Mar 21
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Native · Mar 20
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Native · Mar 19
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Native · Mar 18
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Native · Mar 17
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Native · Mar 16
Native customer service
Use any of the convenient means below to contact Native customer service.
| Phone | (800) 897-1638 |
| Web | https://www.nativecos.com/pages/contact-us |
| [email protected] |
Headquarters
201 California Street, Suite 450
San Francisco, CA 94111
(800) 897-1638
[email protected]
Returns
What is the return window?
If you don't love your first order from Native, we'll gladly help you return or exchange within 30 days of the original purchase.
Are there any items that are non-returnable?
The policy excludes international orders, individual mini and travel size products, expedited shipping fees, and Native digital gift cards.
How will I receive my refund?
We'll even cover the cost of return shipping. Specific refund methods are not detailed on the website.
Editor's Take
So here's the thing about Native-they've basically cracked the code on making personal care products that don't feel like a chemistry experiment. Founded as an aluminum and paraben-free deodorant company, they've grown into this clean beauty powerhouse that's got over 150,000 five-star reviews. And honestly? That's not just marketing fluff.
What makes Native different is their "clean, simple, effective" approach-no fancy jargon, just products that work. They make daily staples like deodorant, body wash, hair care, and lotion that are clean, simple, effective, and cruelty free. The deodorant thing is where they really shine though. Most natural deodorants either smell weird or stop working by noon, but Native somehow nailed both the scent game and the actual protection part.
They've got this subscription model that saves you 25% and just sends stuff to your door automatically-which is brilliant because who actually remembers to buy deodorant before they run out? With a Native subscription, save 25% and watch your favorite products show up at your door automatically. Plus, they offer free shipping on orders $15.00 or more, so you're not getting nickel-and-dimed.
But here's what's really smart about their business: they started direct-to-consumer when everyone else was fighting for shelf space at Target. Through its direct-to-consumer business model, dedication to ingredient transparency and focus on product quality, Native Cosmetics has built strong consumer demand and trust with a customer base of more than one million product users since inception. Now they're everywhere-online, in stores, and they got acquired by Procter & Gamble, which gives them serious distribution muscle while keeping that startup vibe.
The scent variety is kind of insane too. They do these limited-edition collections that are basically like collecting sneakers but for your armpits. Girl Scout cookies, Dunkin' donuts, seasonal stuff-it's weirdly addictive to try new ones. And unlike some brands that go overboard with the "natural" messaging, Native keeps it real about what their products do and don't do.