Nature's Way
Nature's Way is one of the most recognized and trusted manufacturers of dietary supplements and vitamins. Founded in 1969, the company specializes in herbal supplements, multivitamins, probiotics, and homeopathic remedies sold through retail partners and direct online sales.
Nature's Way weekly ad
View the most recent Nature's Way ad to catch up on the latest specials, promotions and limited time offers.
Nature's Way customer service
Use any of the convenient means below to contact Nature's Way customer service.
| Phone | (800) 962-8873 |
| Web | https://naturesway.com/pages/contact |
Nature's Way jobs
Employees at Nature's Way have a passion for building trustworthy brands that help improve the health and wellness of others. This is our mission and it forms the basis of everything we do. Whether developing science-based formulas, utilizing top-quality ingredients, or diligently adhering to Good Manufacturing Practices (GMP), Nature's Way is known for its unwavering commitment to quality and efficacy.
View current Nature's Way jobsHeadquarters
825 Challenger Dr
Green Bay, WI 54311
(920) 469-1313
Returns
What is the return window?
If you are not satisfied with your purchase for any reason, you may return it within 45 days of the date of your purchase for a full refund, excluding any shipping charges.
Do I need a receipt to return an item?
Please keep your packing slip or confirmation email for proof of purchase. Nature's Way monitors return activity and reserves the right to request verification.
Are there any items that are non-returnable?
Clearance items, as well as short-dated and expired product are not eligible for an exchange or refund.
How will I receive my refund?
All refunds issued will be for the product purchase price, exclusive of taxes and fees. If you select a replacement product instead of a refund, you may select a product of equal or lesser value.
Who pays for return shipping?
Nature's Way reserves the right to request the product be shipped back to us in its original packaging at the customer's expense and we do not assume responsibility for lost or misdirected returns.
Editor's Take
So here's the thing about Nature's Way - they've been around since 1969, which in supplement years is basically forever. And that longevity? It's not just luck.
The company started with a pretty compelling origin story. Founder Tom Murdock was trying to help his wife Lavoli with health issues, and when conventional medicine wasn't cutting it, he turned to Native American herbalists. Lavoli ended up living another 25 years, and Tom spent the rest of his life on this mission to share what he'd learned. It's the kind of bootstrap beginning that actually means something in an industry that can feel pretty corporate these days.
What's interesting is how they've managed to scale without completely losing that original focus. They're now owned by Schwabe, one of Europe's oldest plant-based pharmaceutical manufacturers, which gives them serious backing and quality control infrastructure. We're talking about a company with over 800 products now - everything from their popular Sambucus elderberry line to Alive! multivitamins to specialty probiotics.
But here's where they actually stand out: they were the first company to create standardization around herbs in the U.S. That might sound boring, but it's huge. It means when you buy their echinacea or black cohosh, you're getting consistent potency and quality, not just whatever happened to be in that batch. They test everything - and I mean everything - from raw materials to finished products in their own ISO-accredited labs. They even require suppliers to provide samples of the whole plant (roots, stems, flowers, leaves) so they can verify they're getting the right species and plant parts.
Their manufacturing setup is pretty impressive too. Most supplement brands outsource production, but Nature's Way has their own facilities in Green Bay, Wisconsin, including a newer gummy manufacturing plant. They're GMP-certified, which is the gold standard for supplement manufacturing, and they go through FDA inspections. Plus they've got USDA Organic certification for many products, Non-GMO Project verification, and gluten-free certification where applicable.
The product range is genuinely extensive - over 500 SKUs covering everything from single herbs to complex formulas. Their Sambucus line uses a 64x concentrated black elderberry extract, which is pretty potent. The Probiotic Pearls have this triple-layer coating designed to survive stomach acid and actually make it to your intestines. And their Umcka line uses Pelargonium sidoides, which has clinical backing for shortening cold duration.
They're also making moves on sustainability. They've converted their primary manufacturing facility to geothermal power, which is expected to reduce carbon emissions by 848 tons annually. They've eliminated half the virgin materials in their packaging and re-bottled 235 herbs in 97% post-consumer recycled plastic. Not perfect, but it's more than most supplement companies are doing.
The pricing sits in that middle range - not bargain basement, but not premium boutique either. You can find their stuff at major retailers like Walmart, Walgreens, and health food stores, plus they sell direct through their website. They offer a Subscribe & Save program with 15% off recurring orders, and they run promotions fairly regularly.
Look, no supplement company is perfect, and Nature's Way isn't claiming to cure anything. But if you're looking for a brand with actual history, transparent testing, and products that are widely available, they're a solid option. They've managed to grow without completely selling out their original mission, which in this industry is kind of rare.