Natuzzi

Natuzzi is the world's best known furniture brand, designing sofas, chairs, tables, beds and more to create harmony throughout the home. Founded in 1959, it's Italy's largest furniture company and a world leader in leather upholstered furniture.

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Natuzzi customer service

Natuzzi customer service

Use the convenient means below to contact Natuzzi customer service.

Natuzzi jobs

Natuzzi jobs

Elevate your career with us by bringing harmony and innovation to every space. If you're driven, passionate about design, and ready to handle both the excitement of sales and the realities of day-to-day operations, we're excited to hear from you.

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location

Headquarters

Via Iazzitiello, 47
Santeramo in Colle, Bari 70029 Italy

Returns

What is the return window?
This warranty is valid for two years from the date of delivery of the product. However, specific return windows may vary by retailer.

Are there any items that are non-returnable?
The warranty does not cover damage caused by burns, cuts, pets, or other forms of improper use, damage caused by the user's negligence, damage to leather or fabrics caused by inappropriate chemicals, damage from direct exposure to sunlight, product damage due to abuse, items sold as samples or "as is," and damage due to repairs made by unauthorized technicians.

How will I receive my refund?
Under this warranty, we will replace or repair the purchased product free of charge, when, under normal conditions of use, it has non-conformities that were not recognizable at the time of delivery and that are ascribable to the manufacturer.

How do I start a return online?
Customers who report product non-conformities must request assistance from the retailer where they bought the product. You must send your request together with the purchase document stating the date of delivery and/or purchase, the product identification number on the label, and photographic evidence of the fault or defect.

Natuzzi hours

Natuzzi hours

Sunday 10:00am - 6:00pm
Monday 10:00am - 7:00pm
Tuesday 10:00am - 7:00pm
Wednesday 10:00am - 7:00pm
Thursday 10:00am - 7:00pm
Friday 10:00am - 7:00pm
Saturday 9:00am - 6:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Natuzzi.

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Editor's Take

So here's the thing about Natuzzi-it's basically the Italian furniture equivalent of that friend who always looks effortlessly put-together. You know the one.

Founded back in 1959, Natuzzi has become the world's best known furniture brand, designing sofas, chairs, tables, beds and more to create harmony throughout the home. And honestly? They've earned that reputation. Founded by Pasquale Natuzzi, the company is Italy's largest furniture and design company and a world leader in leather upholstered furniture.

What's kind of fascinating is how they've managed to stay relevant for over six decades. In the 1980s, during a trip to the USA, Pasquale Natuzzi saw the opportunity to bring leather sofas "to the masses," and in 1985 founded Natuzzi Upholstery Inc., based in New York. Success in the United States, confirmed by the listing on Wall Street in May 1993, was a springboard for Natuzzi to conquer other markets.

But here's where it gets interesting-they're not just one brand anymore. The Natuzzi company DNA flows into two brands that embody Natuzzi's core values: Natuzzi Italia and Natuzzi Editions. Natuzzi Italia is rooted in the Mediterranean lifestyle to design harmonious spaces through a collection of made in Italy luxury furniture. Natuzzi Editions comprises collections that satisfy any need of versatility thanks to high-quality options and comfort.

The scale is pretty impressive too. With a global retail network of 678 mono-brand stores and 456 galleries, Natuzzi distributes its collections worldwide. That's a lot of leather sofas making their way around the globe.

And speaking of leather-that's really their thing. One of the signature products of the Natuzzi Italia brand is the Natuzzi leather sofa. These sofas are made with high-quality leather that is both durable and comfortable. Natuzzi leather sofas are designed to provide a luxurious seating experience that is unmatched by any other brand.

What I find particularly smart is how they've positioned themselves in the market. They're not trying to be the cheapest option, but they're also not completely out of reach for most people. Those seeking exclusivity will find Natuzzi Italia, while Natuzzi Editions offers an alternative for those looking for furniture at a lower cost.

The longevity factor is worth mentioning too. Generally, Natuzzi couches are known for their high quality and durability. With proper care and maintenance, they can last for many years, even decades. Overall, the lifespan of a Natuzzi couch can range from 5 to 20 years or more.