Nearly Natural
Nearly Natural specializes in creating realistic artificial flowers, fake plants, and artificial trees with over 75 years of botanical experience, serving customers since 2002.
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Nearly Natural · Jun 22
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Nearly Natural · Jun 07
Nearly Natural customer service
Use any of the convenient means below to contact Nearly Natural customer service.
| Phone | (800) 711-0544 |
| Web | https://www.nearlynatural.com/pages/contact-us |
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Headquarters
3870 W. 108 Street Suite 20
Hialeah, FL 33018
(800) 711-0544
[email protected]
Returns
What is the return window?
Products can only be returned within 30 days of the delivery date for orders shipped within the continental USA.
Do I need a receipt to return an item?
You can request a refund using your order number and zip code. If you are returning a gift or seeking a replacement, you will also need the shipping zip code and order number found in the purchase confirmation email.
Are there any items that are non-returnable?
Items purchased from the Clearance section are considered FINAL SALE and cannot be returned. These items cannot be returned or exchanged, except in the case of arriving damaged. Christmas returns after December 24th, 2024: No returns or exchanges will be accepted for seasonal items.
How will I receive my refund?
They will process your refund payment after the returned item has been received and inspected at their facility. The company generates a prepaid return shipping label for the customer to send the item back for a full refund of the purchase price.
Who pays for return shipping?
In cases where customers don't love their products, they pay to have it shipped back to them. It is highly recommended to use the provided pre-paid label to ensure your refund/exchange is processed smoothly.
Editor's Take
So here's the thing about Nearly Natural-they've basically cracked the code on making fake plants that don't look, well, fake. Founded in 2002 with over 75 years of botanical experience, they are pioneers in the artificial floral industry, which sounds like marketing speak until you actually see their stuff.
What sets them apart isn't just the usual "looks so real" claims every artificial plant company makes. Nearly Natural is the first artificial floral company to hire head designers with years of experience in the live plant industry. That's actually pretty smart when you think about it-who better to make fake plants than people who've spent years working with real ones?
They travel around the globe twice a year in search of the best products available on the market today. They turn over leaves to check for color accuracy and feel for textures. And honestly, that attention to detail shows. Crafted from premium materials and trusted by leading interior designers and influencers, their products have found their way into some pretty high-end spaces.
The company operates out of Hialeah, Florida, and they've built quite the reputation. With 80K followers on Instagram, they've clearly tapped into that home decor obsession that's taken over social media. Their olive trees, in particular, have become something of a signature item.
But here's where it gets interesting-their experience dates back over 75 years to the patriarch of the Nearly Natural family, Henry Friedmen. Grandpa Nearly Natural himself was a renowned horticulturist, with actual species of plants named after him. So this isn't just some random company that decided to jump into artificial plants; there's genuine botanical knowledge baked into their DNA.
The business model is pretty straightforward: they design, import, and sell directly to consumers online, plus they work with major retailers. Founded by Robbie Singer in 2002, the Company maintains a diverse product portfolio and provides logistics and drop-shipping expertise to a wide array of customers. You'll find their products at Home Depot and on Amazon, which tells you something about their scale and distribution reach.
What's refreshing is their approach to customer service. In cases where customers don't love their products, they pay to have it shipped back to them, with a 30-day return policy. That's putting their money where their mouth is, especially for a company selling artificial plants online where you can't touch and feel the product first.