NuMe
NuMe is a professional hair styling tools and hair care brand that has been designing award-winning styling tools since 2009, specializing in tourmaline ceramic and titanium styling tools alongside premium hair care products.
NuMe customer service
Use any of the convenient means below to contact NuMe customer service.
| Phone | (747) 777-8003 |
| Web | https://numehair.com/pages/contact-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
19736 Dearborn St.
Chatsworth, CA 91311
(747) 777-8003
[email protected]
Returns
What is the return window?
NuMe accepts returns within the first 30 days for a full refund, and within 90 days for an exchange/store credit.
Do I need a receipt to return an item?
To locate your order number, we will need a valid email address, your full name, or your shipping address for the order. The order number can also be found on your NuMe account, your packing slip, as well as your order confirmation emails.
Are there any items that are non-returnable?
All Hair Care products, Brushes and Combs, & Accessories are final sale. If you do not have the original packaging that you received the product in, we will be unable to process the return.
How will I receive my refund?
If approved, your refund will be issued within 48 hours of processing your return. For US credit cards, it typically takes 2-3 business days for the refund to post onto your account. For international credit cards, it can take anywhere from 5-7 business days for the funds to appear.
Editor's Take
So here's the thing about NuMe-they're basically the hair tool company that's been quietly revolutionizing how we style our hair at home since 2009. And honestly? They've got some serious street cred in the beauty world.
Recognized as the 2017 Brand of the Year by the Hollywood Beauty Awards, NuMe isn't just another beauty brand trying to make a quick buck. For over 15 years they've been designing and producing styling tools and hair care, backed by extensive laboratory and production research, using only the highest quality materials and ingredients that are cruelty-free, eco-friendly and Vegan. That's the kind of commitment that actually matters when you're dealing with something as personal as your hair.
What really sets them apart is their tech game. The first in the industry to release styling tools with far infrared heat technology and 100% tourmaline ceramic wands and straighteners-basically, they were doing the fancy heat stuff before everyone else jumped on the bandwagon. Their Megastar Straightener has become something of a cult favorite, and for good reason.
But here's where it gets interesting. They're dedicated to using only the most nourishing ingredients, which is why their hair care formulas are crafted with argan oil, fruit extracts and lush botanicals. It's not just about the tools-they've built this whole ecosystem around healthy hair. Their philosophy is simple: healthy hair is beautiful hair.
The brand has this dual focus that's pretty smart: maintaining healthy hair with salon-style results. So you're not just getting professional-level styling, you're actually supporting your hair's health in the process. And with styling tools and hair care available worldwide online and at premier beauty retailers including Ulta Beauty, they've definitely made their mark in the mainstream beauty space.