Nuts.com

Nuts.com is a third-generation family-owned business founded in 1929, offering premium nuts, dried fruits, snacks, chocolates, and pantry staples. With over 3,000 products including organic, gluten-free, and specialty items, they source directly from growers and roast nuts fresh daily in their Cranford, NJ facility.

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Nuts.com customer service

Nuts.com customer service

Use any of the convenient means below to contact Nuts.com customer service.

Phone (800) 558-6887
Web https://nuts.com/contact
Email [email protected]
Nuts.com jobs

Nuts.com jobs

We're looking for ambitious, talented, and passionate individuals to do what they do best, with us! If you want to work for a company where you can contribute your talents, build a great brand, and grow in your career, you've got our number (or, more importantly, our "apply" button)! Since we want our employees to feel like they're part of our nutty family, we offer many competitive benefits, including a 401k match and free Nuts.com snacks!

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location

Headquarters

125 Moen Street
Cranford, NJ 07016
(800) 558-6887
[email protected]

Returns

What is the return policy?
Nuts.com has suspended their Return Policy indefinitely. However, if for any reason, you are dissatisfied with the Nuts.com Product(s) purchase you made from the Site, please contact them at [email protected] and they will attempt to address your concerns. Due to the perishable nature of their products, they handle returns on a case-by-case basis.

How will I receive my refund?
If backordered Nuts.com Products are no longer available, they will cancel your order, notify you immediately via email and provide you with a refund. Refunds are typically processed to your original payment method.

What if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, you should contact Nuts.com customer service at [email protected] or call (800) 558-6887 as soon as possible. They will work with you to resolve the issue, which may include a replacement or refund.

How do I start a return online?
To initiate a return or report an issue with your order, contact Nuts.com directly at [email protected] or call their customer service line at (800) 558-6887. Their team will provide specific instructions based on your situation and work to resolve any concerns you have with your purchase.

Editor's Take

So here's the thing about Nuts.com-it's basically the kind of family business that makes you believe in doing things the right way, even when nobody's watching.

Started in 1929 by a guy named Sol "Poppy" Braverman, who was just 22 years old and selling nuts at an open-air market in Newark during the Great Depression. Think about that timing for a second. The economy's collapsing, people are struggling, and this young entrepreneur decides to sell premium nuts. Bold move, right? But it worked. For three generations, they've been committed to selling the highest-quality nuts, dried fruit, snacks, and pantry staples through their stores, kiosks and website. Their ever-growing offering of more than 3,000 products includes artisan and hard-to-find products as well as hundreds of gluten-free and organic items.

What's interesting is how they've managed to stay relevant. In 1999, Poppy's grandson Jeffrey took the whole operation online-from a college dorm room, no less. This was before e-commerce was the default for everything. They were early adopters, and it paid off. Today, they're pulling in serious revenue (we're talking hundreds of millions) while still maintaining that family-business feel.

And they actually mean it when they say "family business." They opened their state-of-the-art facility in Cranford, NJ, where they roast their nuts in-house. That's not just marketing speak-they're literally roasting nuts fresh every day, buying directly from growers, doing things the old-fashioned way even though they're shipping nationwide.

The product range is kind of nuts (sorry, had to). Over 3,000 items. Raw almonds, chocolate-covered everything, dried mango, specialty flours, coffee, trail mixes, gift tins-basically if it's a snack or pantry staple, they've got it. They've carved out this interesting niche where they're premium enough that foodies trust them, but accessible enough that regular people can afford to stock up.

Here's something that doesn't get talked about enough: their customer service hours are actually reasonable. They're available between 8AM and 8PM Eastern Standard Time Monday through Thursday, between 8AM and 6:30PM Friday through Saturday, and between 8AM and 4:30PM on Sunday. That's seven days a week. For an online retailer, that's pretty solid.

They've also got this auto-delivery subscription thing where you save 5% on recurring orders. Not revolutionary, but convenient if you're the type who goes through a pound of cashews every month. And they offer free shipping on orders over $59, which is pretty standard but still appreciated.