Ohuhu
Art supply company specializing in affordable, high-quality markers and drawing tools designed to empower artists of all skill levels.
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Ohuhu · Jun 22
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Ohuhu · Jun 15
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Ohuhu · Jun 10
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Ohuhu · Jun 08
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Ohuhu · Jun 01
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Ohuhu · May 31
Ohuhu customer service
Use any of the convenient means below to contact Ohuhu customer service.
Headquarters
37707 CHERRY ST
NEWARK CA 94560
[email protected]
Returns
What is the return window?
Ohuhu has a 30-day refund policy that ensures shoppers can return items for a refund within 30 days of delivery.
Do I need a receipt to return an item?
You need to send an email to [email protected] before returning the product, otherwise they will not process the return.
Are there any items that are non-returnable?
Items must be unused and in the same condition that you received it, and must also be in the original packaging.
How will I receive my refund?
The refund will be credited back using the same method as when your initial order was made, with processing time typically taking 3-7 working days.
Who pays for return shipping?
For non-quality related returns, the shipping costs must be covered by the buyer. However, if the goods received are damaged or incorrect due to Ohuhu's reasons, the consumer is not required to bear the shipping fee.
Editor's Take
So here's the thing about Ohuhu-they've basically become the scrappy underdog that everyone's rooting for in the art supply world. Started with this simple mission of making quality art supplies accessible to everyone, and honestly? They've kind of nailed it.
What's fascinating is how they've managed to carve out this massive following without the century-old pedigree of brands like Copic or Prismacolor. Their annual sales hit $90 million, which is pretty impressive for a company that's essentially built its reputation on being the "budget-friendly but surprisingly good" option.
The real genius move was listening to their community. When customers asked for brush tips, they delivered. When people wanted skin tones, they made it happen. Pastel tones? Done. It's this kind of responsiveness that bigger, more established companies often struggle with because they're bogged down in corporate bureaucracy.
And let's talk about their marketing strategy for a second. They've successfully collaborated with numerous overseas influencers, including @pbjdesign who has 192.8 thousand followers on TikTok. That's smart-they're meeting artists where they actually are, not where traditional art supply companies think they should be.
The markers themselves are genuinely exciting for people who want alcohol brush markers without breaking the bank, but the real question everyone asks is how they compare to Copics. From what I've seen, they're not quite there in terms of longevity and color consistency, but for most hobbyists and even many professionals, the difference isn't worth the 3x price jump.
The company's tagline "to empower the budding artist, the student who loves to create and everyone else who just wants to paint up inspiration with quality art supplies" actually feels genuine rather than marketing-speak. They seem to understand that not everyone has $500 to drop on a marker set, but that doesn't mean those people deserve inferior tools.