Omaha Steaks

Omaha Steaks is America's Original Butcher, a fifth-generation family-owned company founded in 1917 that delivers premium hand-cut steaks, seafood, pork, poultry, and gourmet foods directly to customers nationwide.

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Omaha Steaks weekly ads

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View the most recent Omaha Steaks ad to catch up on the latest specials, promotions and limited time offers.

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Omaha Steaks customer service

Omaha Steaks customer service

Use any of the convenient means below to contact Omaha Steaks customer service.

Omaha Steaks jobs

Omaha Steaks jobs

As an employer, Omaha Steaks offers a family-friendly work environment comprised of 1,800 professionals that enjoy opportunities to grow and make a difference. Despite its considerable reach, the company is proud to offer a company culture distinguished by a small-company feel that enables team members to make lasting contributions. Employees work closely with senior management in a collaborative atmosphere.

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location

Headquarters

10909 John Galt Boulevard
Omaha, NE 68137
(402) 597-3000
[email protected]

Returns

What is the return window?
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, they'll cheerfully replace your purchase or refund your money, whichever you prefer. There is no specific time window mentioned - the guarantee appears to be unconditional.

Are there any items that are non-returnable?
Poultry/Seafood and all other Omaha Steaks Products cannot be refrozen if completely thawed, but are covered by the 100% satisfaction guarantee and can be refunded or replaced by calling 1-800-228-9872.

How will I receive my refund?
Omaha Steaks will cheerfully replace your purchase or refund your money, whichever you prefer. Contact customer service at 1-800-228-9872 to initiate the process.

Who pays for return shipping?
Omaha Steaks does not offer free returns & exchanges. Customers are responsible for return shipping costs.

What if I received a damaged or incorrect item?
If at any time you have problems with an order, simply contact Customer Service. Call 1-800-228-9872 or email [email protected] for assistance with damaged or incorrect items.

Omaha Steaks menu nutritional info

Omaha Steaks nutritional info

Filet Mignon (3 oz cooked) 160
Top Sirloin (3 oz cooked) 160
Ribeye Steak (4 oz) 240
Steak Burgers (4 oz) 290
Filet Mignon Burger (6 oz) 500

Click below to view nutrition facts for the entire Omaha Steaks menu.

View Omaha Steaks nutrition facts

Editor's Take

So here's the thing about Omaha Steaks - they've been doing this since 1917, which means they've had over a century to figure out what makes a perfect steak. And honestly? They kind of nailed it.

The company started when a Latvian family fled religious persecution and ended up in Omaha, Nebraska, of all places. J.J. Simon and his son B.A. worked as butchers for years before launching their own operation. But what really gets interesting is how they evolved. In the 1940s, they struck a deal with Union Pacific Railroad to serve their steaks on transcontinental trains. Imagine that - people traveling from Omaha to Los Angeles, San Francisco, and Seattle, all getting a taste of these premium cuts while watching America roll by outside their windows.

The mail-order business kicked off in 1952, and this is where Omaha Steaks really separated themselves from the pack. They were shipping steaks packed in dry ice and cardboard cartons via train. By the early 1960s, with innovations like insulated-foam coolers and vacuum packaging, they transformed into a direct marketing powerhouse. Today, during peak season, they can ship as many as 100,000 packages a day. That's not nothing.

What makes them different isn't just the aging process - though they do age their beef for at least 21 days for maximum tenderness. It's the whole operation. They've got three manufacturing plants, two distribution centers, and a freezer warehouse. Their master butchers hand-cut every steak, and they flash-freeze everything at peak perfection. The company employs about 1,500 people year-round, but during the holidays, they hire more than 3,000 temporary workers to meet demand.

And they were way ahead of the curve on digital marketing. They placed their first online ad on CompuServe in 1991 - think about that timeline for a second. By 1995, they had a robust presence on America Online and a fully functional website. They were getting around 20,000 responses a month through these platforms when most companies were still figuring out what the internet even was.

Here's something you might not know: they've got 48 retail stores across 20 states, but they're still primarily a direct-to-consumer operation. You can order online, by phone, or pick up at a store. They offer everything from their famous filet mignons and ribeyes to seafood, pork, poultry, sides, and desserts. Their Filet Mignon Burgers are made from 100% filet mignon - not trim, not scraps, but actual filet. Each burger weighs 6 ounces and runs about 500 calories.

The company's still family-owned - fifth generation now - though Nate Rempe serves as President and CEO, the first person outside the Simon family to hold that position in over 100 years. Todd Simon, the family owner, serves as chairman and "chief steak evangelist," which is possibly the best job title ever.

They've also got this unconditional guarantee that's pretty straightforward: if you're not absolutely thrilled with your purchase, they'll replace it or refund your money, whichever you prefer. No time limit mentioned, no hoops to jump through. They reserve the right to limit refunds and replacements, but the basic promise is solid.

Notice how they've managed to stay relevant for over a century? That's because they keep innovating. They recently launched pre-smashed burgers that go from freezer to bun in 5 minutes. They've got a podcast called "Brain of Command" about leadership. They even announced they're publishing a romance novel called "Certified Tender" - yes, really.

The pricing isn't cheap, but when you're getting hand-cut, aged beef delivered to your door with dry ice packaging that keeps everything frozen solid, you're paying for quality and convenience. And based on their longevity and the fact that they're still growing, plenty of people think it's worth it.