OUI the People
Bodycare products designed to make you feel great in your own skin. No claims of perfecting, anti-aging, just damned good products made for the total body.
OUI the People customer service
Use any of the convenient means below to contact OUI the People customer service.
Returns
What is the return window?
You can return your purchase within 30 days of the purchase date. Our return policy lasts 30 days.
Do I need a receipt to return an item?
Please email [email protected] for a return authorization or for any questions or concerns. We only accept authorized returns that have been processed through our customer service: email us [email protected] with your query!
Are there any items that are non-returnable?
We do not accept returns on sale items. We do not accept: - Any item damaged or missing parts for reasons not due to a manufacturing error. We accept returns of any razors that are damaged due to manufacturers production or material faults, not normal wear & tear, abuse, or misuse.
How will I receive my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you receive a refund, the original cost of shipping will be deducted from your refund.
Who pays for return shipping?
We do not credit or refund shipping charges. In case of item return, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Editor's Take
So here's the thing about OUI the People-they're basically doing what everyone else in the beauty space should've been doing years ago, but somehow wasn't. They make bodycare products designed to make you feel great in your own skin, with no claims of perfecting or anti-aging, just damned good products made for the total body.
What caught my attention first was their whole approach to messaging. Most beauty brands are still stuck in that "fix yourself" mentality, but OUI flipped the script entirely. They're reimagining bodycare through a lens of inclusivity...and damned good products. And honestly? It's refreshing as hell.
The founder, Karen Young, started this whole thing because she hated shaving (relatable), and launched OUI the People in 2014 with the mission of starting a shaving revolution: "We believe that shaving shouldn't come at the expense of our psyche. Rather than pursuing flawlessness, we aim to build efficacious products that, designed thoughtfully, that help you feel great in the skin you're already in."
But here's where it gets interesting-they've evolved way beyond just razors. The founder has been dreaming of bodycare since 2017, patiently building a pipeline of products alongside their customers. It came to life in facial skincare first as we turned the lenses on ourselves, and the next wave will travel from the neck down. They saw the bodycare wave coming before most people even knew it was a thing.
Their product lineup now includes everything from a fast-acting resurfacing body serum with AHA, BHA, and PHA acids to exfoliate sleepy skin cells and unclog stubborn pores to a lightweight body oil meets serum with antioxidant and skin barrier-boosting ingredients for deep hydration and an instant glow. The prices reflect the quality-we're talking $45-$65 for most products, which positions them squarely in the premium space.
What's particularly smart is their retail strategy. They're exclusively at Sephora and ouithepeople.com, and they were fortunate to have had a lot of choices in retail partnerships, and Sephora stood out. That's not an easy partnership to land, especially for a relatively small brand.
The sustainability angle isn't just marketing fluff either. According to the brand's site, 2 billion disposable razors "end up in landfills every year." Plus, OUI the People vegan beauty products aren't tested on animals either. Today, OUI the People frequently sells out of its sustainable and practical The Single razors in beautiful rose gold and stunning matte gold.
And look, the numbers don't lie-the brand has a high customer satisfaction rate, with a 4.57 rating on 1,000 reviews. That's pretty solid for a beauty brand, especially one that's asking people to completely rethink their approach to bodycare.