Patrick James
A purveyor of fine menswear since 1962, Patrick James delivers impeccable classic looks with their signature West Coast Classic style. They offer premium apparel from their own labels plus curated designer brands including Robert Graham, Tommy Bahama, and Peter Millar.
Patrick James weekly ad
View the most recent Patrick James ad to catch up on the latest specials, promotions and limited time offers.
Patrick James customer service
Use any of the convenient means below to contact Patrick James customer service.
| Phone | (888) 855-9292 |
| Web | https://patrickjames.com/pages/contact |
| [email protected] |
Patrick James jobs
With this growth comes many new opportunities for not only our existing employees, but also for those who wish to join the Patrick James family. Store level positions include sales, tailoring, and store management. Corporate level positions include merchandising, buying, and office administration.
View current Patrick James jobsHeadquarters
7060 N Marks Ave. Suite #117
Fresno, CA 93711
[email protected]
Returns
What is the return window?
New, defective, and unaltered merchandise will be accepted for a refund or exchange up to 90 Days after Receipt of Merchandise.
Are there any items that are non-returnable?
Items marked "Final Clearance" are not eligible for returns. Merchandise that has been worn, altered or is more than 90 days old cannot be returned.
Who pays for return shipping?
Shipping charges from your original order are not refundable, and there will be a return shipping fee of $8.95 deducted from your refund - unless you are making an exchange. If you would like to exchange for another size/color, there is no charge for exchanging an item. You can also choose to use your return credit to buy a different item, and the $8.95 return fee will not be deducted from your credit amount.
Can I return online purchases in-store?
Store purchases can be returned to any of our retail store locations. You can also return or exchange merchandise at any of our retail store locations.
Do I need a receipt to return an item?
Original sales receipt required to receive a full refund in the form of the original payment. Returns without original sales receipt will receive store credit and may receive sale price if item was previously on sale.
Patrick James hours
| Sunday | 11:00am - 5:00pm |
| Monday | 10:00am - 6:00pm |
| Tuesday | 10:00am - 6:00pm |
| Wednesday | 10:00am - 6:00pm |
| Thursday | 10:00am - 6:00pm |
| Friday | 10:00am - 6:00pm |
| Saturday | 10:00am - 6:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Patrick James.
Check my Patrick James hoursEditor's Take
So here's the thing about Patrick James-it's basically the menswear equivalent of that one friend who always looks effortlessly put together. You know the type. Founded in 1962 in Fresno, California, this isn't some flash-in-the-pan brand chasing trends. It's been around for over 60 years, which in retail terms is like dog years times ten.
What makes Patrick James kind of interesting is their whole "West Coast Classic" vibe. They deliver impeccable classic looks that keep your wardrobe moving forward in a confident, modern direction, delivering the ultimate in luxury fashion without sacrificing comfort or functionality. And honestly? That's harder to pull off than it sounds. Most brands either go full stuffy traditional or swing too casual.
The selection is pretty comprehensive. They carry men's sports shirts, trousers, sweaters, leather jackets, activewear, footwear, and accessories. But here's where it gets better-they offer premium apparel from their signature labels Patrick James and Reserve, plus curated picks from designer brands including Robert Graham, Bugatchi, True Grit, Tommy Bahama, Tori Richard, and Calder Carmel. So you're not just getting one brand's aesthetic shoved down your throat.
They've got nine stores spread throughout California and Nevada, which means they're established but not oversaturated. And the family-owned angle? The Patrick James family has grown to over 100 employees, many of whom have been with the company well over 30 years. That kind of employee retention tells you something about how they operate.
The pricing sits firmly in the premium category-this isn't your mall brand situation. But the quality supposedly backs it up. Their buyers and merchandisers have a mission to obtain the unique and exquisite from around the world, without ever sacrificing quality and workmanship. Notice how they source from England, Scotland, Italy, France, Germany, Canada, and Japan. That's the kind of detail that matters when you're dropping serious money on a sport coat.
What's refreshing is their approach to customer service. They accept returns for up to 90 days after receipt of merchandise, which is way more generous than most retailers. And they offer in-house tailoring at their retail locations, plus made-to-measure options. That old-school service model is basically extinct these days.
The catalog and e-commerce setup means you can shop from home, but having physical stores matters for this kind of clothing. You really need to feel the fabric, check the fit, talk to someone who knows their stuff. Patrick James seems to get that balance right-modern convenience without losing the personal touch that makes buying quality menswear actually enjoyable instead of stressful.