Peach & Lily
Korean beauty and skincare brand known for creating the Glass Skin trend, offering clean, effective formulations that are gentle for sensitive skin.
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Peach & Lily · Jun 22
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Peach & Lily · Jun 21
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Peach & Lily · Jun 15
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Peach & Lily · Jun 14
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Peach & Lily · Jun 08
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Peach & Lily · Jun 07
Peach & Lily customer service
Use any of the convenient means below to contact Peach & Lily customer service.
| Phone | (914) 483-3748 |
| Web | https://www.peachandlily.com/pages/contact-us |
| [email protected] |
Returns
What is the return window?
Peach & Lily offers a 30-day return policy from the purchase date.
Are there any items that are non-returnable?
No refunds or returns on individual items comprising the Korean Skincare Regimen Kits. All site-wide promotional sales (Black Friday and Cyber Monday) are final and not eligible for return/refund. International orders and shipments are not accepted for returns.
How will I receive my refund?
If a customer is not satisfied with a purchase, it can be returned to Peach & Lily for a full refund within 30 days of the purchase date.
Who pays for return shipping?
Return shipping is free of charge.
What if I received a damaged or incorrect item?
Single-use products are only eligible for return if they are new and unused.
Editor's Take
So here's the thing about Peach & Lily-they basically started the whole Glass Skin obsession that's everywhere now. And honestly? They kind of deserve the credit.
Founded by Alicia Yoon, who's this celebrity esthetician with a pretty compelling backstory (she dealt with severe eczema her whole life), the brand emerged from a real frustration. You know that annoying skincare catch-22 where products are either gentle but useless, or effective but harsh? Peach & Lily figured out how to thread that needle.
Their flagship Glass Skin Refining Serum isn't just marketing fluff-it's actually the product that introduced the concept of "glass skin" to Western beauty culture. Before this, most of us were still stuck in the mattifying, oil-stripping mindset of the early 2000s. But Peach & Lily said, "What if your skin could look like actual glass?" Translucent, dewy, basically perfect.
The brand operates on what they call "100% Worry Free" formulations, which sounds like marketing speak but actually means something specific: clean, non-toxic, vegan, cruelty-free, the whole nine yards. They're Leaping Bunny certified, which is basically the gold standard for cruelty-free verification.
What's interesting is their approach to actives. Most brands either go gentle or go hard-Peach & Lily somehow manages both. They use potent ingredients like niacinamide and peptides, but formulate them in ways that won't irritate sensitive skin. It's like they cracked some kind of skincare code.
The brand has two main lines: the original Peach & Lily collection (think premium, glass-skin focused) and Peach Slices (more affordable, acne-targeted). Smart strategy, honestly-covers different price points and skin concerns without diluting the brand message.
You can find their products everywhere now: Ulta, Target, CVS, Amazon. That kind of retail presence doesn't happen overnight-it suggests they've got serious backing and distribution muscle. Their Instagram has nearly 400K followers, which in beauty brand terms means they're doing something right.
The Glass Skin movement they started has basically become its own category in beauty. Walk into any Sephora now and you'll see dozens of products promising that dewy, poreless look. But Peach & Lily was there first, and their formulations still hold up against newer competitors.