Phillip Gavriel

Phillip Gavriel creates handcrafted designer fine jewelry in 14k gold, silver, and 18k gold. Based in NYC and made in Italy, the brand offers luxury jewelry for women and men at accessible price points.

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Phillip Gavriel customer service

Phillip Gavriel customer service

Use any of the convenient means below to contact Phillip Gavriel customer service.

location

Headquarters

2 West 46th St.
New York, NY 10036
212-382-3340
[email protected]

Returns

What is the return window?
Items can be exchanged or refunded within 30 days of delivery, as long as they are in their original condition.

Are there any items that are non-returnable?
All retiring pieces marked as "Last Chance" are final sale.

How will I receive my refund?
Based on the 30-day return policy, refunds are processed to the original payment method once items are received and verified to be in original condition.

Who pays for return shipping?
The customer is responsible for return shipping costs, as is standard practice for jewelry returns unless the item arrives damaged or defective.

What if I received a damaged or incorrect item?
For any product or order related questions or concerns, customers should submit the contact form and someone from customer service will get back to them as soon as possible.

Editor's Take

So here's the thing about Phillip Gavriel-it's basically what happens when old-world Italian craftsmanship meets the kind of pricing that doesn't make you wince. Launched in 2010, the brand was created with the goal of making quality fine jewelry accessible to everyone, coming from the designer's family heritage in the jewelry industry. And honestly? That mission statement isn't just marketing fluff.

The jewelry is handcrafted in Italy using 14k gold, silver, and 18k gold, offering elegant pieces for both women and men. But what really sets them apart is this: pieces range in styling for every lifestyle at price points between $100 - $4,000. That's a pretty democratic range for fine jewelry that's actually, you know, fine.

Designer Phillip Gabriel Maroof studied in Florence, Italy, where the beauty and history of the Renaissance intensified his already developing design sensibility. You can kind of see it in the pieces-there's this texture thing happening, lots of woven patterns and what they call "popcorn" beadwork that gives everything a tactile, almost sculptural quality. The brand uses only precious metals like sterling silver, 14-karat and 18-karat gold, natural gemstones, and diamonds. No lab-created stones, no shortcuts.

The collections have names like Italian Riviera and Venetian Link, which could sound cheesy but actually makes sense when you see the pieces. There's a dragonfly motif that weaves through the line, mixed metals that play well together, and this whole vibe of "wear it every day" luxury. Phillip believes his jewelry is meant to be worn daily and combines casual with classic elegance in all his designs.

What's interesting is the brand's relationship with Royal Chain Group, which handles distribution to thousands of retailers across the nation. So you can find Phillip Gavriel at authorized jewelers, but they also sell direct through their website with perks like free shipping on orders over $300 and that signature purple gift box everyone mentions in reviews.

The collections are completely handmade in Italy, with a focus on supporting small family artisans who continue the tradition of passing on the art of fine jewelry craftsmanship to future generations. In an industry increasingly dominated by mass production, that's kind of refreshing. The pieces feel substantial without being stuffy, elegant without being precious. It's jewelry for people who actually want to wear their jewelry, not just store it in a safe.