Picket Fence Studios
Family-owned stamp company in Louisiana creating original stamps, dies, stencils and mixed media products for cardmaking, altered art, and scrapbooking.
Picket Fence Studios customer service
Use any of the convenient means below to contact Picket Fence Studios customer service.
Returns
What is the return window?
Picket Fence Studios has a 30-day return policy. Items purchased directly from Picket Fence Studios can be returned within 30 days from the date of purchase.
Are there any items that are non-returnable?
The following items cannot be returned or exchanged: opened or used products, items with no receipt or proof of purchase, and discounted items.
How will I receive my refund?
Full refunds may be offered on eligible returned items. Refunds are issued to the same credit card or payment method used for the original purchase. The original shipping and handling charge will not be refunded.
Who pays for return shipping?
Customers are responsible for shipping costs associated with returning or exchanging products.
Editor's Take
Picket Fence Studios is basically the craft world's best-kept secret that's not really secret anymore. This family-owned Louisiana company has been quietly revolutionizing the stamp and die-cutting game from their home base in Cajun country, and honestly? They're kind of brilliant at it.
What started as one woman's dream-backed by a supportive family who believed she could pull it off-has grown into this totally unique operation that produces original stamps right here in the USA. And when I say original, I mean it. They create stamps, dies, stencils and mixed media products along with many other original products, but it's the way they approach design that sets them apart.
The company's got this interesting backstory too. The founder was an elementary school teacher in south Louisiana who turned to crafting to decompress, got pulled into cardmaking and scrapbooking, taught on the road for eight years, then decided to manufacture her own line. That teaching background shows-their products have this educational quality where you can actually learn techniques just by using them.
They produce supplies for cardmaking, altered art, and scrapbooking, including Paper Glaze, the Stamping Scrubber, and the "Life-Changing" Blender Brush. That last one isn't marketing hyperbole, by the way. Crafters genuinely rave about their tools.
What's really cool is how they've built this community around their products. They do monthly releases with live videos where Nicole, the owner, walks through each product, answers questions, and shares samples. It's like getting a personal crafting lesson from someone who actually knows what they're talking about.
Orders over $50 get free shipping, which is pretty standard, but their customer service approach feels more personal than most online craft retailers. Maybe it's that Louisiana hospitality, or maybe it's just what happens when a company stays family-owned and actually cares about the people buying their stuff.