Power Systems
Power Systems is a leading provider of exercise, fitness, sports performance and functional training equipment for coaches, athletes and fitness experts. Founded in 1986, they supply health clubs, schools, athletic programs, and fitness facilities across North America.
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Power Systems · Jun 25
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Power Systems · Jun 21
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Power Systems · Oct 31
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Power Systems · Oct 24
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Power Systems · Sep 03
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Power Systems · Sep 02
Power Systems customer service
Use any of the convenient means below to contact Power Systems customer service.
| Phone | (800) 321-6975 |
| Web | https://powersystems.com/pages/contact |
| [email protected] |
Power Systems jobs
Headquarters
608 Mabry Hood Rd
Knoxville, TN 37909
(800) 321-6975
[email protected]
Returns
What is the return window?
You may return items within 30 days of receipt for a refund. All products are warrantied free of manufacturer defects for 90 days from invoice date.
Do I need a receipt to return an item?
To return a product, our team will need to get you a return merchandise authorization number. You must have pre-authorization prior to returning a product. While not explicitly stated, having your order information would be necessary to obtain the RMA number.
How will I receive my refund?
The specific refund method is not detailed on the returns page, but you may return items within 30 days of receipt for a refund. Power Systems offers a 30 Day Promise - if for any reason, you find our products unsatisfactory, you may return them within 30 days of receipt for a full refund or product credit.
How do I start a return online?
To request a return on your order, please fill out the appropriate fields on the form below, or call our customer service department at (800) 321-6975 to receive a return merchandise authorization number. The returns page includes a form for initiating the return process.
What if I received a damaged or incorrect item?
It is recommended to perform a full product inspection upon receipt to identify any damage to the product that may have occurred during the shipping process. Shipping damage must be reported to Power Systems within 14 days of receipt. Photos and/or videos may be requested to accompany a damaged shipment claim. To open a claim, contact [email protected] or call 800-321-6975.
Editor's Take
So here's the thing about Power Systems - they've been around since 1986, which in fitness equipment years is basically forever. And they're not just some fly-by-night operation selling resistance bands out of a garage. They're a leading provider of exercise, fitness, sports performance and functional training equipment for coaches, athletes and fitness experts, and honestly, they've kind of mastered the art of being the go-to supplier without being flashy about it.
What makes them interesting is their reach. They've helped equip health clubs, schools, athletic programs, communities, and municipalities across North America. That's not small potatoes - we're talking about the dumbbells your high school weight room probably had, the medicine balls at your local YMCA, and the resistance bands your physical therapist swears by. They're everywhere, but you might not have realized it.
The company operates out of Knoxville, Tennessee, and they're part of the PlayCore family now, which gives them even more resources and reach. But what really sets them apart is their approach. They offer over 30 years' experience in the professional fitness accessory market, with a best trained sales management team averaging 8+ years in the professional fitness marketplace. That's the kind of institutional knowledge you can't fake.
Their product range is genuinely comprehensive - from basic stuff like yoga mats and foam rollers to serious commercial-grade equipment like squat racks and Olympic lifting platforms. They offer dumbbells, kettlebells, barbells, as well as speed, agility, and quickness and plyometric training tools. Basically, if you need it for a workout, they probably sell it.
And here's something that matters more than people think: most orders placed on their website or on the phone are processed and shipped within 24 hours from time of order. In an era where everyone's gotten used to Amazon Prime, that kind of turnaround for specialty fitness equipment is actually pretty impressive. They've got a 250,000 square foot warehouse backing that up, so they're not messing around.
One thing worth noting - they're not just selling products and calling it a day. They've got educational resources, workout videos, and a whole blog dedicated to helping people actually use the equipment properly. It's that kind of attention to the complete customer experience that probably explains why they've been around for almost 40 years.