Promix Nutrition
Promix Nutrition specializes in natural protein and supplement products crafted from the purest ingredients, catering to health-conscious consumers with no artificial additives.
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Promix Nutrition · Jan 02
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Promix Nutrition · Dec 02
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Promix Nutrition · Nov 26
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Promix Nutrition · Nov 22
Promix Nutrition weekly ad
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Promix Nutrition customer service
Use any of the convenient means below to contact Promix Nutrition customer service.
| Phone | (352) 221-9320 |
| Web | https://promix-nutrition.gorgias.help/en-US |
| [email protected] |
Headquarters
2613 NW 24th Terrace
Gainesville, FL 32605
(352) 221-9320
[email protected]
Returns
What is the return window?
If you are not satisfied with a full priced item you purchased, you may return the item within 90 days from the order date.
Are there any items that are non-returnable?
The return policy does not apply to all items, with a list of items that cannot be returned, exchanged, or refunded. Exceptions include Amazon Orders, Gift Cards, Apparel/Gear, Subscription purchases, Limited run items, Sale items, Items where a discount code has been applied, and Samples.
How will I receive my refund?
Refunds will be made to the original form of payment. There is a 10% fee to cover shipping and restocking.
Who pays for return shipping?
If you purchase package protection at checkout, the return shipping cost will be covered. Return shipping costs will not be refunded otherwise.
What if I received a damaged or incorrect item?
If you receive a damaged item, contact us within 72 hours of delivery at [email protected]. Please supply your order number, a picture of the damaged product, including a photo of the Best By date and Lot Code listed on the product's packaging.
Editor's Take
So here's the thing about Promix Nutrition-they're basically what happens when a registered dietitian gets fed up with the supplement industry's BS and decides to do something about it. Albert Matheny founded the company in 2011 after being unable to find products that matched his standards for ingredient quality, and honestly? That frustration shows in the best possible way.
The company makes natural supplements and protein powders without gluten, soy, hormones, antibiotics, and GMOs. But what really sets them apart isn't just what they leave out-it's their obsession with what they put in. They third-party test all their products to ensure quality, which is kind of a big deal in an industry where "trust us" is often the standard.
Their product lineup is pretty comprehensive. You've got whey, isolates, vegan and vegetarian options, plus everything from creatine supplements to cognitive-enhancing supplements. And they're not just throwing stuff at the wall-athlete input is critical to their success, with Promix athletes testing products under intense conditions.
What's interesting is their approach to transparency. Their Instagram bio literally says "No Artificial Anything", and they back that up with detailed ingredient sourcing info. They offer a 90-day satisfaction guarantee, which is pretty generous for supplements.
The founder's background adds credibility too. Albert's got a Masters in Exercise Physiology, dual Bachelors in Food Science & Human Nutrition and Human Performance, plus he's a registered dietitian who's worked with Olympic gold medalists. That's not your typical supplement company origin story.
And here's something you don't see every day-the company recently entered into an agreement to be acquired by Paine Schwartz Partners, suggesting they've built something pretty substantial. With 202K Instagram followers and a solid reputation among athletes, they've clearly struck a chord with people who actually care about what they're putting in their bodies.