Proozy
Proozy is an online discount retailer specializing in brand-name apparel, footwear, and accessories from top brands like Nike, Under Armour, and Adidas at deeply discounted prices.
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Proozy · Jun 21
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Proozy · Jun 16
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Proozy · Jun 13
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Proozy · Jun 11
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Proozy · May 22
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Proozy · Apr 27
Proozy customer service
Use any of the convenient means below to contact Proozy customer service.
| Phone | (866) 725-2551 |
| Web | https://www.proozy.com/pages/contact-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
2955 Lone Oak Cir Ste 6A
Saint Paul, Minnesota, 55121
Returns
What is the return window?
Returns are accepted within 30 days of receipt. We offer a 30-day return window from the date of receipt and NOT the date of purchase to allow for more time. Orders placed between November 1 and December 23 qualify for an extended holiday return period, allowing returns until January 31.
Are there any items that are non-returnable?
All undergarments, mystery packs, and items marked final sale are ineligible for a return. All undergarments, mystery packs, mystery items, surprise items, items marked final sale, free gifts, and promotional items with retail value are ineligible for a return.
How will I receive my refund?
Refunds will be applied to the original form of payment upon receipt. Our returns department will refund the original payment method upon receipt of the return minus the return shipping fee. Our returns department will refund the original payment method upon receipt of the return. Refunds typically take 1-3 business days to process depending on your financial institution.
Who pays for return shipping?
The shipping fee will be deducted from your refund, however, additional charges may be applied for oversized/heavier items. Our returns department will refund the original payment method upon receipt of the return minus the return shipping fee. If returns coverage is purchased at checkout, return shipping will be free.
How do returns work for gift recipients?
Proozy understands sometimes things just don't fit, and you may need to change sizes, therefore, we offer one free exchange for the same item in a different size and/or color per order.
Editor's Take
So here's the thing about Proozy-it's basically become the poster child for how wild the discount retail game can get. Started back in 2006 in Minnesota, this company has been on quite the roller coaster ride, and honestly, their recent moves are pretty fascinating if you're into retail drama.
What makes Proozy interesting isn't just that they sell discounted brand-name stuff (everyone does that now). It's how they've positioned themselves as the "shop like a pro" destination for people who want Nike, Under Armour, Ray-Ban, and Adidas without paying full retail. Their whole vibe is basically "frugal is the new rich," which-let's be real-hits different in today's economy.