PSO-RITE
PSO-RITE manufactures patented self-massage tools designed to release tightness in the psoas muscle and provide deep tissue relief for athletes and active individuals. Their flagship product mimics the hand and elbow of a massage therapist for targeted muscle release.
PSO-RITE customer service
Use any of the convenient means below to contact PSO-RITE customer service.
| Phone | (877) 507-7674 |
| Web | https://pso-rite.com/pages/contact-us |
| [email protected] |
Headquarters
2708 Wilshire Blvd 227
Santa Monica, CA 90403
(877) 507-7674
[email protected]
Returns
What is the return window?
PSO-RITE and Accessories may be returned within 30 Days from date of purchase. The PSO-RITE must be in "New Condition" i.e., unused, with little to no damage.
Do I need a receipt to return an item?
While the official return policy doesn't explicitly state receipt requirements, standard practice would suggest keeping your proof of purchase for returns.
Are there any items that are non-returnable?
Items must be in "New Condition" i.e., unused, with little to no damage to be eligible for return. Used or damaged items would not be eligible for return.
How will I receive my refund?
We will refund you in full. If you are unsatisfied at any time for any reason, you can return your PSO-RITE for a full refund.
How do I start a return online?
For returns, PSO-RITE and Accessories may be returned within 30 Days from date of purchase, and we will refund you in full. Contact customer service at [email protected] or call (877) 507-7674 to initiate the return process.
Editor's Take
So here's the thing about PSO-RITE that most people don't get at first-it's basically the opposite of what you'd expect from a recovery tool. While everyone's out there buying foam rollers and massage guns (which, don't get me wrong, have their place), this weird-looking plastic contraption is doing something completely different. And honestly? It's kind of genius.
The company calls it "the first and only self massage tool designed to release tightness in your psoas muscle," and that's not just marketing speak. The psoas is this deep hip flexor that basically nobody thinks about until it starts causing problems-lower back pain, hip issues, that weird tightness you can't quite stretch out. The psoas complex is considered to be the soul of our body, regulating our fight or flight response, supporting our digestive organs, regulating our breathing, and aiding in pumping blood and lymph through our body. Yeah, it's kind of a big deal.
What makes PSO-RITE different is the design. It's shaped like a therapist's hand with the hardness of an elbow, which sounds uncomfortable (and it can be, at first), but that's the point. Pressure-and only pressure-is what releases muscle tissue in the human body, and while other companies design soft products trying to convince you that pain can be "relaxed" away, the Pso-Rite was designed to provide relief on the deepest level. It's aggressive. It's not trying to be your friend.
But here's where it gets interesting. While specifically designed to use one peak at a time on each psoas muscle, the Pso-Rite is just as effective at releasing tightness in nearly every muscle of the body-hamstrings, thigh, inner thigh, calf, glutes, lower back, upper back, triceps, biceps, and chest. So you're basically getting a full-body massage therapist that never gets tired and costs less than two actual massage sessions.
The company's expanded beyond just the original tool too. They've got the PSO-BACK for spinal issues, the PSO-NECK for cervical traction, the PSO-SPINE for muscles along the spine, and even a PSO-MINI for smaller areas. The products are made in the USA and have racked up over 25,000 five-star reviews, which is pretty impressive for something that basically hurts you on purpose.
Now, I'll be real-this isn't for everyone. Some reviews mention it doesn't work well for smaller frames, particularly women, and there's definitely a learning curve. You need to watch their how-to videos (they've got tons on YouTube and their website) because if you're using it wrong, you're just... well, lying on a piece of plastic uncomfortably. And at around $80 for the main tool, it's not exactly cheap.
But for people who sit all day, athletes dealing with chronic tightness, or anyone who's tried everything else for hip and back pain? This thing has a cult following for a reason. Customer service is available Monday-Friday 9am-6pm EST and Saturday 9am-2pm EST, and they seem pretty responsive based on reviews. Plus, they offer a 30-day return window if it's unused and in new condition, with a full refund.
The bottom line? PSO-RITE isn't trying to be gentle or comfortable. It's trying to fix the problem. And for a lot of people dealing with deep muscle issues that stretching and foam rolling can't touch, that aggressive approach is exactly what works.