Public Goods
Public Goods creates beautiful, sustainable home essentials with organic, non-toxic ingredients. They plant one tree for every order and offer a membership model for wholesale pricing on quality household products.
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Public Goods · May 25
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Public Goods · May 22
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Public Goods · May 19
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Public Goods · Apr 17
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Public Goods · Apr 01
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Public Goods · Mar 29
Public Goods customer service
Use any of the convenient means below to contact Public Goods customer service.
| Phone | (877) 414-4150 |
| Web | https://www.publicgoods.com/pages/contact |
| [email protected] |
Public Goods jobs
Public Goods provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Send us your resume if you'd love to work at Public Goods.
View current Public Goods jobs
Headquarters
85 Delancey St.
New York, New York 10002
(877) 414-4150
[email protected]
Returns
What is the return window?
You can return any unused product with the original packaging within 14 days of receiving it.
Do I need a receipt to return an item?
Contact us and we'll provide you with a prepaid return shipping label. While a receipt isn't explicitly mentioned as required, contacting customer service suggests they can process returns through their system.
Are there any items that are non-returnable?
Food items must be unopened to be eligible for return, and products must be unused with original packaging.
How will I receive my refund?
A refund will be issued as a credit via your original payment method once the product is received. Please allow additional time for your banking or financial institution to process your credit.
Who pays for return shipping?
Contact us and we'll provide you with a prepaid return shipping label. Public Goods provides prepaid return labels, so customers don't pay for return shipping.
Editor's Take
So here's the thing about Public Goods-they're basically trying to be the anti-Amazon of home essentials, and honestly? They might be onto something.
Founded back in 2016, this company decided to tackle one of those problems we all just accepted as normal: why does buying decent household stuff have to be so complicated and expensive? You know the drill-you need shampoo, but suddenly you're staring at 47 different options, half of which contain ingredients you can't pronounce, and the other half cost more than your monthly Netflix subscription.
Public Goods said "nah" to all that noise. Their whole approach is refreshingly simple: make one really good version of each essential item, source it ethically, package it in minimalist containers that actually look good in your bathroom, and sell it directly to you without the usual retail markup madness. Think of it like if Marie Kondo started a CPG company.
But here's where it gets interesting-they're not just another "clean" brand throwing around buzzwords. These folks have planted over a million trees (they plant one with every order), use 100% post-consumer recycled plastic for their bottles, and carbon-offset every single shipment. That's not marketing fluff; that's baked into their business model.
The membership thing is pretty clever too. For $49 a year, you get access to their full product line at wholesale prices, plus free shipping on everything. Most people break even after like three orders, which explains why they've got such a loyal customer base. It's like Costco, but for people who care about ingredient lists and don't need 48 rolls of toilet paper at once.
And the products? They're genuinely good. Their ramen has become this weird TikTok sensation (seriously, search #publicgoodsramen), their body wash has a cult following, and their refillable deodorant actually works-which, let's be honest, isn't always a given with natural deodorants.
What really sets them apart is this whole "fewer, better things" philosophy. Instead of offering 15 different face cleansers, they make one that works for most people. It's the opposite of choice paralysis, and in a world where we're all drowning in options, that feels pretty radical.