rag & bone
Contemporary fashion brand rooted in New York style and British tailoring, offering timeless clothing and modern essentials for men and women.
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rag & bone · Jun 19
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rag & bone · Jun 07
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rag & bone · Jun 05
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rag & bone · May 30
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rag & bone · May 25
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rag & bone · May 22
rag & bone customer service
Use any of the convenient means below to contact rag & bone customer service.
| Phone | (844) 724-2663 |
| Web | https://www.rag-bone.com/customer-care/contact-us.html |
| [email protected] |
rag & bone jobs
We employ hard-working, tenacious individuals who exhibit these same values, and who bring inherent integrity and personality to their work. When you work at rag & bone, you become part of a family that will gladly aid in both your personal and career growth.
View current rag & bone jobs
Returns
What is the return window?
Items returned within 30 days of receipt in original condition and with tags attached will be refunded to the original payment method.
Are there any items that are non-returnable?
Items purchased at a discount of 40% or more are Final Sale and therefore not eligible for returns, exchanges, or price adjustments. Purchases made on sale.rag-bone.com are not eligible for returns, exchanges, or price adjustments.
How will I receive my refund?
Refunds for all transactions will be issued to the original form of payment. Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).
Can I return online purchases in-store?
Any rag-bone.com orders, including orders that were placed for in-store pickup, are eligible to be returned in one of our rag & bone stores. Please click here to locate a store near you.
What if I received a damaged or incorrect item?
In the unlikely event you have received a damaged, defective, or incorrect item, please contact [email protected], with a photo of the damage or the wrong item you received, as well as your order number. We ask that you do not dispose of any items prior to reaching out.
rag & bone hours
| Sunday | 11:00am - 7:00pm |
| Monday | 11:00am - 7:00pm |
| Tuesday | 11:00am - 7:00pm |
| Wednesday | 11:00am - 7:00pm |
| Thursday | 11:00am - 7:00pm |
| Friday | 11:00am - 7:00pm |
| Saturday | 11:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local rag & bone.
Check my rag & bone hours
Editor's Take
You know, there's something refreshingly honest about rag & bone that sets it apart from the usual fashion noise. Founded in 2002 by Marcus Wainwright and Nathan Bogle, this isn't your typical overnight success story-it's more like watching craftspeople who actually give a damn about what they're making.
The whole thing started with a pretty simple premise: create beautifully constructed clothes using time-honored techniques from supremely skilled, local manufacturers at some of the oldest factories in the country. And honestly? That philosophy still drives everything they do today. It's that rare brand that manages to feel both downtown-cool and genuinely substantial.
What's fascinating is how they've managed to stay true to their roots while expanding globally. They now operate 35 stores worldwide, with ten just in New York City alone, plus locations spanning from Washington D.C. to Tokyo. But here's the thing-walk into any of their stores and you'll still feel that original New York energy.
The brand really hit its stride when it started blending New York style with British tailoring. It's this interesting cultural mashup that somehow works perfectly. Think downtown sensibility meets proper craftsmanship, without any of the pretension you might expect.
In April 2024, Guess Inc. and WHP Global completed the acquisition of the brand, which had some people worried about losing that authentic edge. But so far, the core philosophy seems intact. The importance of quality, expert craftsmanship, and attention to detail still resonates deeply, informing the brand's core philosophy.
Their denim game is particularly strong-they launched footwear in 2008 with help from Tull Price, and their footwear line includes the popular Newbury boot. But really, it's the whole ecosystem that works: jeans, ready-to-wear, accessories, and footwear that all feel like they belong together.
What I find most compelling is their commitment to American manufacturing. In an industry that's constantly chasing cheaper production overseas, rag & bone has stuck with domestic factories and traditional techniques. It's not just marketing speak-you can actually feel the difference in the construction and materials.
The brand's had its share of high-profile moments too, from Kate Moss starring in their first advertising campaign to Michael Pitt fronting their men's campaigns. But these collaborations never felt forced or desperate for attention-more like natural extensions of the brand's aesthetic.
Sure, you'll pay a premium for rag & bone pieces, but there's something to be said for clothes that are built to last more than a season or two. In a world of fast fashion and disposable trends, that kind of durability feels almost radical.